The Role
Monitor transactions across channels and branches, escalate declined transactions and coordinate with help desk for resolution, produce daily/weekly/monthly transaction analysis and reports, and support operational follow-up while working in rotating shifts.
Summary Generated by Built In
Company Description
Bringle Academy is extremely Happy and Proud to be among the Trusted Brands of Thane as per the article published by Times of India (TOI) dated 28th Aug 2016.
An Academy that teaches it all.
Job DescriptionExecutive can expect to focus their work in the following areas:
- Proactive Monitoring of Transactions from various sources such as Channels, Networks, Bank Branches, Customers etc.,
- Timely Escalation of Transaction Decline Notification to all participants and perform internal follow-up with Help desk team for Closure.
- Transactions Analysis Report
- Daily / Weekly / Monthly Analysis Reports
- Bachelor’s Degree from an accredited college or university
- A friendly professional demeanor and ability to excel in a team oriented environment
- Strong proficiency with Microsoft Office suite especially Excel; VB, SQL/PLSQL knowledge preferred.
- Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
- Excellent communication and organizational skills
- Ability to manage time effectively, set priorities and meet deadlines
- Ability to learn and adapt to change
- Desire/ability to work successfully in a small company environment
- Working in different shifts.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's Degree from an accredited college or university
- Proficiency with Microsoft Office, especially Excel
- VB knowledge
- SQL/PLSQL knowledge
- Strong analytical and detail-oriented aptitude with high accuracy
- Excellent communication and organizational skills
- Ability to manage time, set priorities, and meet deadlines
- Ability to learn and adapt to change
- Ability to work successfully in a small company environment
- Willingness to work in different shifts
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The Company
What We Do
Bringle Academy is an end-to-end SkillTech platform that provides career profiling, mentoring, and holistic development to facilitate placements. The company aims to bridge the gap in requisite skills for people of all ages, helping them succeed against changing market demands through blended learning and specialized skill development programs.
