Technical Business Analyst

Posted 3 Days Ago
Chicago, IL, USA
In-Office
Junior
Real Estate • Financial Services
The Role
Provide second-line support for internal and 3rd-party systems, develop SSRS/Microsoft BI solutions, troubleshoot incidents, interact with users/vendors, document requirements, coordinate resources, and report status to the project manager.
Summary Generated by Built In
Company Description

Company: Heitman

Founded in 1966, Heitman LLC is a global real estate investment management firm with over $36 billion in assets under management. Heitman’s real estate investment strategies include direct investments in the equity or debt capitalization of a property or in the securities of listed and publicly traded real estate companies. Heitman serves a global client base with clients from North American, European, Middle Eastern and Asia-Pacific institutions, pension plans, foundations and corporations and individual investors. Headquartered in Chicago, with offices in Los Angeles, London, Luxembourg, Frankfurt, Munich, Warsaw, Hong Kong, Seoul, Tokyo, and Melbourne, Heitman’s over 300 employees offer specialized expertise – from a specific discipline to local insight.

Job Description

  • Second line of support for various internal and 3rd party systems

  • Develop custom solutions using Microsoft BI Stack (SSRS)

  • Excellent analytical and problem-solving skills, adept at identifying root cause and championing solutions

  • Interact with users and 3rd party vendor Helpdesk to raise and resolve issues and deploy solutions

  • Create and maintain requirement documentation, requirements analysis, requirements status reporting

  • Coordinate internal and external resources to accomplish requirements objectives, including requirements change management

  • Prepare and present requirements status/issues to project manager

Qualifications

  • 1-3 years relevant experience supporting application in a production environment and incident management

  • Bachelor's degree (or equivalent work experience or specialized training) in Information technology (IT), Computer Science (CS), Software Engineering, or related discipline

  • Experience and good working knowledge of SQL

  • Experience and good working knowledge of SQL Business Intelligence Platform (SSRS)

  • Experience with VBA Some experience with VB.NET, SSIS, and SSAS is a plus

  • Work with supervision and manage time and priorities in a very fast paced, demanding environment

  • Ability to document requirements, processes and functional specification using Visio

  • Ability to communicate effectively with technical team, software vendor users and management

  • Exceptional interpersonal and teamwork skills Preferred Skills

  • Familiarity with real estate accounting, and finance software like Yardi and Argus is a plus

Additional Information

Interested professionals should apply via our website at www.heitman.com. Please make sure to select “careers” under the About tab to submit your cover letter and resume. If you are a Heitman employee, please make sure to apply using your Heitman email address.

NO PHONE CALLS PLEASE

Equal Employment Opportunity: Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.

Skills Required

  • 1-3 years relevant experience supporting applications in a production environment and incident management
  • Bachelor's degree in IT, Computer Science, Software Engineering, or related discipline (or equivalent experience)
  • Experience and good working knowledge of SQL
  • Experience and good working knowledge of SQL Business Intelligence Platform (SSRS)
  • Develop custom solutions using Microsoft BI Stack (SSRS)
  • Experience with VBA
  • Some experience with VB.NET
  • Some experience with SSIS
  • Some experience with SSAS
  • Ability to document requirements, processes and functional specification using Visio
  • Ability to communicate effectively with technical team, software vendor users and management
  • Exceptional interpersonal and teamwork skills
  • Familiarity with real estate accounting and finance software like Yardi and Argus
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The Company
HQ: Chicago, Illinois
468 Employees
Year Founded: 1966

What We Do

Founded in 1966, Heitman LLC is a global real estate investment management firm with $47 billion in assets under management as of December 31, 2025. Heitman’s real estate investment strategies include direct investments in the equity or debt capitalization of a property or in the securities of listed and publicly traded real estate companies. Heitman serves a global client base with clients from North American, European, Middle Eastern and Asia-Pacific institutions, pension plans, foundations, and corporations. Headquartered in Chicago, with additional offices in North America, Europe, and Asia-Pacific, Heitman’s 352 employees offer specialized expertise – from a specific discipline to local insight.

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