Technical Account Manager, Entry Level/New Grad

Reposted 24 Days Ago
Bengaluru, Karnataka, IND
In-Office
Entry level
Marketing Tech • Social Impact
The Role
As a Technical Account Manager, you will manage client interactions, support product usage, and resolve technical challenges while ensuring client satisfaction.
Summary Generated by Built In

Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results.

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As a Technical Account Manager, you will be part of the APAC TAM team based in India, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product. 

This is an entry-level opportunity ideal for recent graduates or professionals at the start of their careers who are eager to grow in a client-facing, technical role within the mobile marketing industry. No prior industry experience is required - just curiosity, adaptability, and a willingness to learn.

Empower Your Potential/ Responsibilities:  

  • Technical contact for your clients within Adjust
  • Support your clients on how to best use the Adjust product and help them resolve any technical challenges
  • Provide daily support and have check-in calls with your client base
  • Work with a global Support team  

Bring Your Knowledge/ Experience & Qualifications: 

  • 0~2 years of experience in a client facing role (internships or academic projects welcome)
  • A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred
  • Excellent communication skills in English
  • A grasp on basic data analysis technique
  • Proficiency in Excel, and command-line tools like Grep and SQL is a plus
  • An ability to break down complex topics in simple terms to ensure client understanding
  • Strong attention to detail
  • Willingness to travel (when relevant again)

 

More details about our company culture and perks can be found on our career page.

Interested? Let’s Talk!


 
We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat!
 
 
Equal opportunity employer

Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to.
 
 
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
 
Please read our Candidate Privacy Policy to learn more about how Adjust processes your personal information. 
 

Skills Required

  • 0-2 years of experience in a client facing role
  • A degree in a STEM field
  • Excellent communication skills in English
  • Basic data analysis techniques
  • Proficiency in Excel, Grep, and SQL
  • Attention to detail
  • Willingness to travel
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The Company
San Francisco, CA
583 Employees
Year Founded: 2012

What We Do

Adjust is a global app marketing analytics platform committed to ensuring the highest privacy and performance standards. Adjust's solutions include measurement, fraud prevention, cybersecurity, and automation tools. The company's mission is to make mobile marketing simpler, smarter and more secure for the more than 50,000 apps working with Adjust.

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