- Daily sourcing: drive daily sourcing of riders as per business requirements. Ensure a consistent pipeline to meet operational demand.
- Target achievement: achieve daily and weekly targets aligned with cluster goals. Track progress and take corrective actions to close gaps.
- Metrics management: monitor and drive key performance metrics — productivity, utilization, conversions. Ensure adherence to defined KPIs and SLAs.
- Rider issue resolution: act as the first point of contact for rider concerns. Resolve onboarding, allocation, and on-ground issues. Escalate critical issues to the Cluster Manager.
- Competitor insights: gather and share regular on-ground updates on competitor activity — pricing, offers, and operations — build a good competitor pitch to garner strong sourcing leads.
What We Do
Zypp Electric is India’s Leading Tech-Enabled EV-as-a-Service platform, founded in 2017 with a Mission Zero-Emission and to make India carbon-free by using an ecosystem of Electric Vehicles and EV-based technology to make last-mile logistics sustainable and emission-free. Zypp Electric's business model is to make carbon-free last-mile delivery for local merchants to e-commerce giants to delivery executives and thereby reduce delivery cost and pollution on an asset-light model. The company currently delivers groceries, medicines, food, and e-commerce packages from point A to point B through their fully automated IoT and AI-enabled scooters which are low on maintenance and high on performance. The technology tracks batteries that can be replaced at Zypp swapping stations which are installed at key touchpoints. Eco-friendly EV services also reduce the cost per delivery and help to make the city pollution-free.
