team lead/core solutions development

Our Purpose

To create joy and ignite Michiganders’ Impossible Dreams.

Shared Commitments 

At orsa, our commitments start with our purpose and are guided by our vibrantly lived values.  We walk together toward strategic ends, galvanized by regenerative leadership and a growth orientation which moves us toward our human potential, so that we can support Michiganders in shaping the life they desire.

Role Purpose

The team lead/core solutions development provides technical leadership and hands-on development expertise for the credit union's Symitar core processing environment. This position drives team growth through active mentoring, code review, and technical direction. 

In addition, the team lead oversees the design, development, implementation, and ongoing support of Symitar programming to support business operations and strategic initiatives. This role serves as the primary liaison between business stakeholders, IT teams, and third party vendors to better understand requirements, develop effective solutions, and ensure reliable delivery of core system enhancements.

This position has a minimum salary of $92,100, but your offer amount may be increased with relevant work experience and transferable skills.

Primary Responsibilities 

As an impact-driven team, our work is collaborative and dynamic. This role, like all positions at orsa, will be counted on to perform a variety of tasks as directed by leadership. Some of the core deliverables for this role are:

Technical Leadership & Strategy

• Provide technical leadership and direction to the Symitar programming team.
• Analyze business requirements and translate them into effective technical solutions.
• Assist with development planning, prioritization, estimation, and resource allocation.
• Stay current with Symitar/Episys, PowerOn, EASE, APIs, and related technologies.

• Identify opportunities to improve processes, automation, system performance, and operational efficiency.

People Development & Mentorship

• Mentor and develop programming staff, helping team members expand their technical capabilities.
• Contribute to performance reviews of programming staff.
• Champion existing and new processes amongst the team to help promote adherence.

Software Development & Quality Assurance

• Develop, maintain, and support PowerOn programs, specifications, reports, and other Symitar customizations.
• Perform code reviews and promote coding standards, quality, security, and maintainability.
• Troubleshoot complex production issues and provide timely resolution.
• Participate in testing, implementation, documentation, and ongoing support of software solutions.

Collaboration & Stakeholder Management

• Lead or participate in projects involving Symitar, integrations, APIs, third-party applications, and other core-system technologies.
• Collaborate with business partners, project teams, IT operations, and vendors.
• Perform other duties as directed by leadership.

Qualification and Competency Requirements

As an organization focused on creating belonging, we appreciate that outstanding team members have different roads to excellence. Therefore, we don’t compromise on capability but are capability but use qualifications as guidelines. Typically, we’d expect a great vp/finance to have built capabilities through experiences that would include a minimum of:

• Education: High school diploma or equivalent. 
• Work Experience: 
  • 0-2 years of leadership experience. 
  • Minimum 4 years of programming experience.
• Industry Experience: 
  • Extensive knowledge of computer, network, and security systems. 
  • Advanced experience writing in multiple programming languages, such as Symitar PowerOn, JavaScript, Java, VB and proprietary programming languages or reporting tools.
  • Advanced experience using web services and formats such as HTML, CSS, XML, and XSLT. 

Preferred Qualifications and/or Competencies 

• Education: Bachelor’s degree in a computer science field. 
• Work Experience: 
  • Minimum 4 years of Symitar PowerOn experience. 
  • Minimum 4 years of experience related to multi-user computer systems. 
  • Minimum 4 years of experience with banking/credit union core systems. 
• Industry Experience: 
  • Experience programming with Java, jQuery, SQL, PowerShell, and Client-Side Web Services. 

The outcome of experience is our priority, so proficiency will be evaluated over means of acquiring it. Necessary competencies include:

Leadership

At orsa, whether we serve as managers, lead cross-functional teams or initiatives, or simply lead ourselves, we are all leaders. The following leadership competencies are expected of all team members within a leadership capacity.

• Core Adaptive Capabilities: Independently diagnoses unfamiliar or ambiguous technical problems in Symitar/PowerOn programming by recognizing patterns across past projects, adapting solutions without a pre-built playbook.
• Human-Centered Leadership: Creates a safe environment for programmers to raise questions and mistakes during code review and mentoring, tailoring coaching to each team member's development stage.
• Strategic Thinking & Innovation: Proactively identifies opportunities to modernize Symitar/PowerOn practices and evaluates new tools, APIs, or integrations before being asked, weighing risk against benefit.
• Execution in Ambiguity: Drives complex production issues to resolution under uncertainty and shifting priorities, making sound technical calls with incomplete information and adjusting course as facts emerge.
• Technology & Data Fluency: Moves fluently across multiple languages and platforms (PowerOn, Java, JavaScript, SQL) and makes security-conscious, ethical choices about how core-system programs handle member data.

Functional

• Core Banking Systems Administration: Serves as the team's subject-matter expert on the Symitar/Episys core environment, setting PowerOn coding standards and building the team's shared technical practices rather than just following them.
• Project Management: Independently plans, estimates, and sequences Symitar development work across competing priorities, adjusting scope and resourcing as project needs shift.
• Continuous Improvement: Identifies and acts on opportunities to automate, streamline, or strengthen core-system programming processes without being directed to do so.
• Stakeholder Relationship Management: Builds effective working relationships with business partners, IT teams, and third-party vendors, translating their needs into technical requirements and back again.
• Technology Systems Proficiency: Applies deep, current knowledge of Symitar/Episys, PowerOn, EASE, APIs, and related web technologies to deliver reliable, maintainable core-system solutions.

Work Model and Conditions: Hybrid

This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient. This position also works from home, where an appropriate work environment is required. Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

The hybrid classification provides the opportunity to flex with purpose, empowering team members to work in locations best suited for work and life. In that spirit, those in a hybrid role are encouraged to maintain a commutable proximity to their primary work location because:

• The organization expects hybrid team members to attend certain meetings in person
• Managers may require onsite work to support outcomes
• Work model classification is subject to change

As a team member of orsa, you’ll enjoy:

• Comprehensive medical, dental, and vision plans
• Generous paid time off package for all full-time team members 
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options depending on position
• A generous 401k match
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

Contact/application information:

If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly!

Equal Employment Opportunity Policy:

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 

Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!