Team Coordinator

Posted Yesterday
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Forestdale, AL, USA
In-Office
18-20 Hourly
Entry level
Insurance • Professional Services • Real Estate
The Role
Coordinates multiple restoration projects from claim setup through completion. Responsibilities include customer communication, estimator scheduling, contract signing, accounts receivable and collections, project reporting, payment tracking, timesheet accuracy, receipt management, and equipment returns. The role collaborates with project, compliance, and accounts receivable managers and may require overtime, on-call availability, and phone rotation during catastrophic events.
Summary Generated by Built In

Welcome to Apex Restoration DKI! If you’re looking for a strong company with great core values that cares about the employees just as much as the customer, this is the place for you. Apex Restoration DKI is a fast-moving, progressive environment that will teach you new skills and help perfect the ones you may already have! We were born in 2007, we have become a career path for many people! If you’re a person that is looking to excel, climb, and grow as an individual, then we would love to have you join our family.

 

https://www.apexdki.com/

 

Team Coordinator Role:

The Team Coordinator reports to the Project Manager. The Team Coordinator supports, facilitates, and coordinates the work of multiple projects. The Team Coordinator is the first point of contact with the customer. The Team Coordinator schedules the Estimator for site inspection and updates all notes and control points for the new claim. The Team Coordinator sets up the contract signing with the customer and keeps track of payments for each project. The Team Coordinator manages Accounts Receivables for the life of the project and makes collection calls. The Team Coordinator updates the Job Management Report (JMR) and attends JMR meeting daily. The Team Coordinator attends weekly meetings with the Compliance Manager. The Team Coordinator attends weekly meetings with the Accounts Receivable Manager. The Team Coordinator ensures accuracy of time sheets for all hourly team members. The Team Coordinator collects and uploads fuel receipts. The Team Coordinator collects assets from departing employees and returns equipment to helpdesk.

Accountabilities:

 

  • Must be detail-oriented and follow through to completion of a project
  • Excellent skills in verbal/written communication, teamwork, accuracy, conflict resolution, cost management and time management
  • Manage multiple projects simultaneously
  • Computer skills and ability to maneuver multiple systems/software
  • Foster positive relationships with team members, clients, and insurance adjustors
  • Perform all aspects of job with high integrity
  • May work 40+ hours per week (overtime must be pre-approved by Project Manager)
  • May be on call and on phone rotation during catastrophic events
  • Perform other responsibilities as required 

Required Qualifications:

 

  • Previous construction experience preferred, but will train the right candidate
  • Experience with PSA, XactAnalysis, and Xactimate a plus
  • Valid Driver’s License & eligibility to work in the United States
  • Ability to pass a background check and drug screen
  • No felony convictions

 

Compensation:

  • Salary $18 - $20/hr (DOE)
  •  Health/ Vision/ Dental/ Aflac
  • Paid Time Off
  • 8 Paid Holidays
  • Company laptop provided

Skills Required

  • Previous construction experience
  • Experience with PSA, XactAnalysis, and Xactimate
  • Valid driver's license
  • Eligibility to work in the United States
  • Ability to pass a background check
  • Ability to pass a drug screen
  • No felony convictions
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The Company
HQ: Huntsville, TN
96 Employees
Year Founded: 1997

What We Do

Apex Restoration DKI is a full-service disaster restoration contractor serving commercial and residential customers in Tennessee, North Alabama, North Georgia, Central Texas and Denver, Colorado. It provides emergency response and cleanup, water, fire and storm damage restoration, mold remediation, roofing repair and reconstruction. The company is a DKI franchise member, aiming to restore peace of mind and help customers recover quickly after property damage.

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