Tealeaf Technical Analytics Analyst will be responsible for the following:
Providing complete Tealeaf support to drive improvements to the online
experience
Monitoring and analyzing session data to understand customer behavior
and identify site issues that are adversely impacting conversion
Performing ad-hoc analysis necessary to gain insight into behavioral
differences of various customer segments
Executing any requests for ad-hoc reporting.
Helping to execute the analytic strategy development currently in progress.
Providing useful insight that combines business knowledge and
analytics in an easily understood language for non-technical
consumers.
QualificationsTechnologies Required: Tealeaf, Tableau, Splunk, Google Analytic, MS
Office (Excel), SQL
Education/Experience:
A minimum of 5 years’ of job related experience
Advanced experience defining, creating, validating & maintaining
Tealeaf events, hit attributes and dimension
Advanced experience defining, creating, validating & maintaining
advanced Tealeaf custom reports and dashboards
2+ years of hands-on experience with HTML, JavaScript, Regex, SQL is required
Hands-on experience with Tealeaf components, including cxMobile,
cxOverstat, cxConnect for Voice of Customer, cxConnect for Data
Analysis or cxReveal is required
Experience with Google Analytics, Tableau and Splunk is a plus
E-commerce domain experience is a plus
Excellent written and verbal communication skills are required
Ability to interact with all levels of end users and technical resources
Innovative thinker and ability to work independently
Soft Skills Required:
Excellent written and verbal communication skills are required
Ability to interact with all levels of end users and technical resources
Innovative thinker and ability to work independently
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 5 years of job-related experience
- 2+ years of hands-on experience with HTML, JavaScript, Regex, SQL
- Advanced experience defining, creating, validating & maintaining Tealeaf events, hit attributes and dimensions
- Hands-on experience with Tealeaf components including cxMobile, cxOverstat, cxConnect for Voice of Customer, cxConnect for Data Analysis or cxReveal
- Experience with Google Analytics, Tableau, and Splunk
- E-commerce domain experience
What We Do
EGB Systems and Solutions Inc. is a rapidly-growing strategic business solutions provider incorporated in the United States of America with a dedicated offshore facility in India. EGB is rapidly augmenting its client base globally and is fast growing as a decisive and reliable Information Technology Firm. Established in 1996 as a company offering Hardware and Networking services, EGB has since broadened its service portfolio to include custom Software Development, Web Designing, Web Development & Maintenance, Mobile (Android / iPhone) Development, IT Consulting & Staffing, Data Processing Services, Search Engine Optimization, Internet Marketing, E-business Solutions, Content Management and Back Office Support. EGB is ISO 9001:2000-certified as well as Software Technology Parks of India / STPI – certified, and is registered as an offshore company in India. We are in the process of acquiring CMMI Level 5 certification. EGB offers a spectrum of services catering to a wide range of industry needs by leveraging on its domain expertise and strategic alliances with leading technology providers. Our business expertise enriched by 10 years of experience in the industry enables us to deliver simple and innovative solutions for your every dynamic and complex business requisites.
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