Poetic (formerly known as Forge) is creating the next layer of human-computer interaction - combining the intelligence of AI with the reliability of software. We automate the most complex manual processes for the world's largest enterprises using a new English programming language that blends structured control flow with natural language instructions. Processes that once took hours can now be completed in a fraction of the time at superhuman quality.
Poetic is deployed globally, powering critical workflows for Fortune 500 companies with 98%+ quality across over half a million production runs.
About the RoleThis is the highest leverage role at Poetic. If Poetic succeeds at the level we believe it will, a significant part of that outcome will trace back to the recruiting system you built – a combination of great processes and a high touch candidate experience.
The density of talent at Poetic is extremely high — and we need someone who is excited by the challenge of finding the top people in the world to maintain and raise that bar. You'll help build the talent organization and processes from scratch, own the vision for what world-class recruiting looks like for the roles you work on, and execute the day-to-day operations behind it. This role is deeply hands-on: you will be sourcing, interviewing candidates, and running processes while simultaneously designing systems that scale.
We must be the most effective recruiting system in the world. You have the authority to define what talent means at Poetic and build the system that finds and develops it.
A significant portion of our 50+ hires that we need to make in the next six months will be on the Forward Deployed side of the business – Forward Deployed Engineers and Forward Deployed Strategists who drive on-the-ground business transformation inside the world's largest companies.
Responsibilities
Own end-to-end recruiting across all roles, from sourcing through close
Build and refine the interview process to identify exceptional talent quickly and accurately
Create a best-in-class candidate experience – every person who interacts with Poetic should feel the difference
Manage and optimize sourcing channels: network referrals, external agencies, and outbound campaigns
Organize recruiting events and spread the Poetic brand to attract top talent
Maintain and report on recruiting funnel metrics with rigor
Continuously improve all aspects of the recruiting system and help grow the talent team over time
Some Attributes You Should Have
A maniacal operations focus – you think in systems, have a high tempo, and will optimize everything you touch
Deep personal care for candidate experience – people should feel special when they interact with Poetic and you
An analytical mindset – you love tracking, spreadsheets, workflows, and automations
Ambition to build the best talent organization in the world and a genuine love for finding the top 0.01% of people
Experience recruiting for technical and customer-facing roles at high-growth startups
The ability to be both strategic and in the weeds – this is not a high-level role
Nice to Have
Experience building recruiting functions from scratch at early-stage companies
Background recruiting for forward-deployed, solutions, or professional services roles
Familiarity with recruiting tools and systems (ATS, sourcing platforms, automation)
We are in-person only in San Francisco, CA or New York City, NY
Series A at a $500mm valuation from Founders Fund, Kleiner Perkins, OpenAI, and other investors.
We’re a tight-knit team that works hard because we believe that the nature of how computers work for people will finally change
We have a very talent-dense team: engineers that have built multiple products 0 to 1 at prior fastest growing startups, Financial Services vertical lead at Palantir, Ramp Growth Lead, #1 enterprise AE from Retool, multiple past founders.
Skills Required
- Experience recruiting for technical and customer-facing roles at high-growth startups
- Ability to work strategically while remaining deeply hands-on with recruiting execution
- Strong operations focus and analytical mindset, including tracking metrics, workflows, spreadsheets, and automations
- Experience building recruiting functions from scratch at early-stage companies
- Experience recruiting for forward-deployed, solutions, or professional services roles
- Familiarity with recruiting tools and systems, including ATS, sourcing platforms, and automation
What We Do
Poetic provides an AI-powered software platform that turns business procedures into executable workflows. Its learning system ingests procedures and training materials, incorporates expert feedback, and adapts when underlying systems change. The platform automates complex, multi-hour enterprise processes such as fraud investigation, KYC, and dispute handling, while supporting quality, process adherence, faster decisions, and more consistent customer experiences at enterprise scale.









