Talent

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
150K-225K Annually
Entry level
Artificial Intelligence • Productivity • Software • Automation
The Role
Own end-to-end recruiting across technical and customer-facing roles, including sourcing, interviewing, closing, candidate experience, recruiting events, and funnel reporting. Build Poetic’s recruiting processes and systems from scratch, optimize sourcing channels, improve interview effectiveness, and help scale the talent organization. A major hiring focus is forward-deployed engineering and strategy roles.
Summary Generated by Built In
About Poetic

Poetic (formerly known as Forge) is creating the next layer of human-computer interaction - combining the intelligence of AI with the reliability of software. We automate the most complex manual processes for the world's largest enterprises using a new English programming language that blends structured control flow with natural language instructions. Processes that once took hours can now be completed in a fraction of the time at superhuman quality.

Poetic is deployed globally, powering critical workflows for Fortune 500 companies with 98%+ quality across over half a million production runs.

About the Role

This is the highest leverage role at Poetic. If Poetic succeeds at the level we believe it will, a significant part of that outcome will trace back to the recruiting system you built – a combination of great processes and a high touch candidate experience.

The density of talent at Poetic is extremely high — and we need someone who is excited by the challenge of finding the top people in the world to maintain and raise that bar. You'll help build the talent organization and processes from scratch, own the vision for what world-class recruiting looks like for the roles you work on, and execute the day-to-day operations behind it. This role is deeply hands-on: you will be sourcing, interviewing candidates, and running processes while simultaneously designing systems that scale.

We must be the most effective recruiting system in the world. You have the authority to define what talent means at Poetic and build the system that finds and develops it.

A significant portion of our 50+ hires that we need to make in the next six months will be on the Forward Deployed side of the business – Forward Deployed Engineers and Forward Deployed Strategists who drive on-the-ground business transformation inside the world's largest companies.

Responsibilities

  • Own end-to-end recruiting across all roles, from sourcing through close

  • Build and refine the interview process to identify exceptional talent quickly and accurately

  • Create a best-in-class candidate experience – every person who interacts with Poetic should feel the difference

  • Manage and optimize sourcing channels: network referrals, external agencies, and outbound campaigns

  • Organize recruiting events and spread the Poetic brand to attract top talent

  • Maintain and report on recruiting funnel metrics with rigor

  • Continuously improve all aspects of the recruiting system and help grow the talent team over time

Some Attributes You Should Have

  • A maniacal operations focus – you think in systems, have a high tempo, and will optimize everything you touch

  • Deep personal care for candidate experience – people should feel special when they interact with Poetic and you

  • An analytical mindset – you love tracking, spreadsheets, workflows, and automations

  • Ambition to build the best talent organization in the world and a genuine love for finding the top 0.01% of people

  • Experience recruiting for technical and customer-facing roles at high-growth startups

  • The ability to be both strategic and in the weeds – this is not a high-level role

Nice to Have

  • Experience building recruiting functions from scratch at early-stage companies

  • Background recruiting for forward-deployed, solutions, or professional services roles

  • Familiarity with recruiting tools and systems (ATS, sourcing platforms, automation)

Poetic
  • We are in-person only in San Francisco, CA or New York City, NY

  • Series A at a $500mm valuation from Founders Fund, Kleiner Perkins, OpenAI, and other investors.

  • We’re a tight-knit team that works hard because we believe that the nature of how computers work for people will finally change

  • We have a very talent-dense team: engineers that have built multiple products 0 to 1 at prior fastest growing startups, Financial Services vertical lead at Palantir, Ramp Growth Lead, #1 enterprise AE from Retool, multiple past founders.

Skills Required

  • Experience recruiting for technical and customer-facing roles at high-growth startups
  • Ability to work strategically while remaining deeply hands-on with recruiting execution
  • Strong operations focus and analytical mindset, including tracking metrics, workflows, spreadsheets, and automations
  • Experience building recruiting functions from scratch at early-stage companies
  • Experience recruiting for forward-deployed, solutions, or professional services roles
  • Familiarity with recruiting tools and systems, including ATS, sourcing platforms, and automation
Am I A Good Fit?
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The Company
44 Employees

What We Do

Poetic provides an AI-powered software platform that turns business procedures into executable workflows. Its learning system ingests procedures and training materials, incorporates expert feedback, and adapts when underlying systems change. The platform automates complex, multi-hour enterprise processes such as fraud investigation, KYC, and dispute handling, while supporting quality, process adherence, faster decisions, and more consistent customer experiences at enterprise scale.

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