Talent Mobility Specialist

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role...

We’re hiring a Talent Mobility Specialist to help Duolingo’s global talent navigate immigration and relocation with clarity, care, and confidence. You will own the day-to-day operations of our Global Mobility program, manage immigration and mobility matters from assessment through completion, partner with candidates, Duos, and cross-functional teams, and oversee external providers. You’ll also improve policies, processes, and reporting so our programs stay compliant, competitive, and scalable as Duolingo grows globally.

🧠  You will...

• Own the day-to-day operations of our Global Mobility program. Administer relocation policies, packages, eligibility, and exceptions consistently and efficiently. When something falls outside policy, bring a clear recommendation.
• Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
• Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements, and advise partners on timelines, risks, costs, and available options.
• Champion our mobility program with candidates. Partner with Talent Acquisition during the offer stage to walk candidates through their relocation package, answer their questions with confidence, and help them picture their move. This plays a real part in helping us close top talent.
• Guide candidates and Duos through their immigration and relocation journey. Explain packages and processes, set clear expectations, coordinate key milestones, and communicate clearly at every stage, acting as a steady, empathetic point of contact through what is often a stressful transition.
• Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
• Oversee immigration counsel and relocation and tax vendors, managing service delivery, SLAs/KPIs, costs, escalations, and performance. Use performance data and Duo feedback to hold partners accountable so every candidate and Duo gets timely, high-quality support.
• Run business travel programs and onboarding-related logistics, making sure processes, communications, and vendor support run smoothly.
• Monitor case progress, work authorization expirations, and policy requirements, escalate risks, and recommend appropriate actions.
• Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
• Use data to make our programs better. Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and Duo feedback, and turn it into insight that informs workforce planning and finds ways to improve.
• Develop and improve immigration and mobility policies, workflows, playbooks, communications, self-service resources, and training that support consistent decisions and a positive Duo experience.
• Stay current on the immigration and mobility landscape, including regulatory and tax developments, market practices, and relocation trends, and use what you learn to keep our program compliant and competitive.

✅  You have...

• 5+ years of experience managing corporate immigration, global mobility, relocation, or related programs.
• Working knowledge of U.S. employment-based immigration processes and experience coordinating cases with outside immigration counsel.
• Experience managing domestic or international relocation cases and working with third-party mobility providers.
• Ability to explain complex immigration and mobility requirements clearly to employees, candidates, managers, and People partners.
• Strong case and project management skills, including the ability to manage multiple time-sensitive matters with accuracy and follow-through.
• Sound judgment and discretion when handling confidential information and evolving regulatory requirements.
• Experience using case data, service metrics, and employee feedback to identify risks and improve programs.
• Strong cross-functional partnership skills and the ability to recommend practical solutions in complex or ambiguous situations.

⭐  Exceptional candidates will have...

• Experience supporting immigration and mobility programs across multiple countries or regions.
• Experience designing or scaling immigration, relocation, or global mobility policies and processes.
• Experience managing immigration counsel, relocation providers, or other global mobility vendors.
• Familiarity with immigration or global mobility case-management technology and HR information systems.
• Experience supporting international transfers, permanent residency matters, or mobility-related tax and payroll coordination.