The Business Consultant - Manufacturing & Operations will provide consulting, training, support, and subject matter expertise for our ERP software, Infor CloudSuite Industrial SyteLine, and other technology solutions provided to DRI clients. This individual will determine work requirements associated with new implementations and post implementation projects. We are looking for enthusiastic people who are passionate about client service and have experience with Infor's Cloud Suite Industrial SyteLine software manufacturing & operations modules.
Responsibilities:
Work with the Project Manager/Lead Consultant to Deliver project tasks in a timely manner and within in the client's budget.
Analyze business requirements by conducting information-gathering sessions with clients.
Provide pre-go live consulting and go-live support to fulfill project plan objectives.
Perform gap analysis between system functionality and client requirements.
Understanding of manufacturing business processes and devising methods to implement them within Infor CloudSuite Industrial/SyteLine ERP software and other DRI software solutions.
Provide end user training and business procedure documentation; training in both one-on-on and group classroom settings.
Confidence and ability to make recommendations to meet client's business needs.
Build on-going relationships with our clients and become their trusted advisor.
Ability to recognize and notify management of any issues which could affect the client business relationship.
Ability to work on multiple projects simultaneously.
Learn DRI and third-party products alongside of Infor CloudSuite Industrial.
Completes any additional assignments as requested by management.
Knowledge, Skills, and Abilities:
CSI / SyteLine experience is required.
MUST have full-life cycle implementation experience with Infor's CloudSuite Industrial SyteLine.
Background in Manufacturing Operations Management
Entrepreneurial, self-starter able to work in a multi-faceted and fast-paced environment with critical deadlines.
Excellent oral and written communication skills
Must be a U.S. Citizen or Permanent Resident
Ability to travel up to 75%
Preferred Skills and Knowledge:
Knowledge of Infor CloudSuite Industrial (SyteLine) is required.
MBA, CMA, APICS and PMP certifications are desirable.
Education:
Bachelor's degree in Business Administration, Finance, Accounting, Computer Science, or related field experience
Skills Required
- Experience with Infor's CloudSuite Industrial SyteLine
- Full-life cycle implementation experience with Infor's CloudSuite Industrial SyteLine
- Background in Manufacturing Operations Management
- Bachelor's degree in Business Administration, Finance, Accounting, Computer Science, or related field
What We Do
Decision Resources is the #1 Gold Infor CloudSuite Industrial (SyteLine) ERP partner in the US with over 40 years of manufacturing expertise. We are proudly recognized as the Infor Cloud Partner of the Year and Infor Cloud Upgrade Partner of the Year. We have built long-lasting relationships with over 400 leading manufacturers, partnering with them to implement modern ERP software, industry-best practices, and best-in-class manufacturing solutions to increase profitability and hit their growth targets in discrete and process manufacturing environments. Here are a few ways our team can help fuel growth for your business: • CloudSuite Industrial software implementation, customization, & support • Custom ERP software and manufacturing solution development • Artificial Intelligence (AI) solutions for manufacturing • Expert Infor CloudSuite and manufacturing consulting • Cloud ERP migrations and upgrades • Decision 365, SureShip, Decision Excelerators, and AI chat for ERP Our team would love the opportunity to work with you. Contact us today to learn more!
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