Systems Engineer

| Mechanicsville, MD, USA
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Company Description

eTrepid is an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC). 

The sun never sets on eTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states. 

Job Description

  • Working knowledge of Microsoft 365 Modern Workspace

  • Working knowledge of Office365 Security and Compliance Centre 

  • Working knowledge of SPAM and threat prevention solutions 
    Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook, etc) 

  • PowerShell scripting 

  • Troubleshooting, Solving and following up of Level 1 and 2 incidents 

  • Endpoints management through Intune or other Mobile Device Management solution 

  • Operational security, maintenance, and governance 
    Perform software upgrades and patches (PC Software, Windows patch, firmware upgrades etc.) 

  • Troubleshoot various Office 365 issues including connectivity and mobility 

  • Ability to provide onsite support when needed 

  • Installing, configuring and maintain servers and networks 

  • Troubleshooting and configuration of Exchange Online and Active Directory 

  • Performance management and optimization 

  • Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions 

  • Manage and support storage and virtualization platforms 

  • Experience in Active Directory infrastructure, primary network services (TCP/IP, DNS, WINS, DHCP, etc.), and networked-based applications such as Exchange, SQL, anti-malware, backup, and disaster recovery systems (BDR). 

  • Monitoring, managing, and troubleshooting of configuring LAN/WAN, CISCO/Fortinet/Netgear Switches/routers, Cisco/Fortinet firewalls, Cisco/RUCKUS wireless devices, SoHo Network Devices, and SDWAN devices. 

  • Remote IOS upgrade of network devices like Switches, Routers, Firewall and WLC. 

  • Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP, MSTP, Rapid-PVST, Inter-Vlan routing, HSRP, VRRP, stacking switching & troubleshooting. 

  • Firewall Inside, Outside & DMZ zone and Security Level, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting. 

  • Operating System security rights, privileges, user and patch management as well as hardening techniques. 
  • Order, Install, configure, and maintain personal computers, Windows networks, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, plotters, and related equipment.
  • Develop and conduct various training and instruction for system users on operating systems, relational databases, and other Microsoft applications; assist users in maximizing use of networks and computing systems



  • Position requires considerable decision-making capability. Ability to evaluate and act on a wide variety of technical situations.
  • Active Security Clearance.
  • Minimum of 4 years experience in system administration, including server and help desk support
  • Must handle multiple tasks, work under pressure, and work well with people.
  • Excellent oral and written communication skills.
  • Bachelor’s Degree in Computer Science OR related field OR equivalent experience
  • MCSE (Microsoft Certified System Engineer) OR equivalent experience
  • CCP Certification


  • Experience administering Microsoft 365 (GCC HIGH) and Azure Government
  • Proven hands-on network engineering experience. 
  • Ability to travel at times and 24X7 availability
  • Experience with Business Continuity, Backup, and Disaster Recovery
  • Security+ OR equivalent experience
  • Manage and maintain VoIP phone systems
  • Experience with communications equipment and cabling

Additional Information

If you have an interest and meet these requirements, we encourage you to apply online!

Must be a United States Citizen to Apply.

Successful applicants will be asked to show proof they can legally work in the U.S. 

EOE Principles Only. 

More Information on eTrepid Inc
eTrepid Inc operates in the Consulting industry. The company is located in Mechanicsville, MD. eTrepid Inc was founded in 2009. It has 16 total employees. To see all 3 open jobs at eTrepid Inc, click here.
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