Join Our Team

We are hiring immediately for compassionate, caring, and dedicated Systems Engineer - VDI Administrator to join our team and help us continue our tradition of excellence as we continue to grow and be the preferred regional health care partner in our community.

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• On-site day care access (Infant through Pre-K) -
• Tuition and relocation reimbursement
• Referral bonuses
• Free access to fitness centers
• Career advancement opportunities

SUMMARY OF THE JOB

Will demonstrates technical competency in specific tools and technologies as determined by the strategic direction of IS. This position specifically includes designing, maintaining, troubleshooting, and offering end-user support for a virtual desktop (VDI) environment. The position will also monitor system performance across multiple platforms and perform routine maintenance activities to ensure system performance.

Job Duties include the following: (other duties may be assigned)

Extensive Experience in VMWare VDI (Horizon).

Experience desired with Microsoft 365 environment and its capabilities.

Administer and maintain Exchange Online.

Implement and support security policies, such as data retention, conditional access policies.

Support the messaging environment in the Cloud (Microsoft 365).

Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.

Review, test, and make recommendations for standard email practices.

Experience with supporting anti-spam filtering, logging and email tracking and transport rules.

Level 3/4 support for Microsoft 365 issues.

Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.

Understand and have experience with moving from on-prem ADFS to Azure Services. Perform scripting administration tasks and reporting using PowerShell.

Develop scripts for automating processes within the environment.

Help ensure team performance meets or exceeds defined Service Level Agreements.

Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.

Troubleshoot issues with Microsoft 365 Teams and other M365 apps. Able to mentor/train others in M365 administration/support.

Create security and distribution groups in Active Directory.

Create user guides and instructional documents for end-users.

Assigned group, file level permissions in Active Directory.

Train local support team members within the ticketing system.

Experience with ProofPoint is desired.

Education/Experience:

• Associates Degree in Information Systems/CIS/CS or Equivalent Education preferred
• 5+ years of relevant Systems Engineering experience.
• Certificates, Licenses, Registrations
• Baseline Certification per Career Development Plan
• Plus 3+ Advanced Certifications and/or College Course per Career Development Plan
• Network/Computer Skills
• End-User Computing experience (desktop and notebook computers, desktop operating systems and applications, mobile, web and cloud applications, virtual desktops, etc.)
• Virtual server/storage experience, including hyper-converged (Preferred)

Experience in any of the following technologies a plus:

• VMware Horizon
• VMware App Volumes
• VMware vSphere
• VMware NSX
• VMware Workspace One
• Imprivata
• NetApp
• Cisco UCS
• Microsoft Active Directory
• Microsoft Exchange and/or O365 Implementations

Why Choose Deaconess?

Deaconess is one of the largest, local employers in the tristate area and has been recognized as the #2 Hospital in Indiana and named Best Place to Work in 2020. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We truly value our employees. Come join us and find a CAREER you can love!