Systems Engineer - Publishing Application
Remote
Position Summary
We are seeking a Systems Engineer to support and maintain a business-critical publishing application environment. This role is responsible for application administration, infrastructure support, troubleshooting, user support, and system maintenance across Linux-based platforms.
The ideal candidate will have experience with Linux systems, Perl programming, and OmniMark, along with strong problem-solving skills and the ability to work directly with end users to gather requirements and resolve technical issues.
Key Responsibilities
- Administer, support, and maintain enterprise publishing applications and associated infrastructure.
- Troubleshoot and resolve application, system, and infrastructure issues in a timely manner.
- Monitor application performance, identify root causes of problems, and implement corrective actions.
- Work closely with business users, developers, and stakeholders to understand requirements and resolve production issues.
- Manage user access, account administration, and password updates in accordance with security policies.
- Support application deployments, upgrades, patching, and configuration changes.
- Maintain and troubleshoot Linux servers and related system components.
- Develop, modify, and support automation and maintenance code and scripts using Perl.
- Support and maintain OmniMark-based publishing and content-processing workflows.
- Analyze application logs, system logs, and performance metrics to diagnose issues.
- Create and maintain technical documentation, operational procedures, and knowledge base articles.
- Participate in incident management, problem management, and change management activities.
- Provide production support and participate in on-call support as required.
Required Technical Skills
- Linux administration and support
- Perl programming
- OmniMark
- Application Support & Operations Experience
- IT Service Management Experience
- Strong troubleshooting and analytical skills
- Problem-solving mindset
- Ability to prioritize and resolve production issues quickly
- Customer/user support orientation
- Collaboration with developers, business teams, and stakeholders
Nice-to-Have / Highly Desired Background
- Publishing systems or content management experience
- XML, SGML, or document publishing workflows (often associated with OmniMark environments)
- Scripting and automation experience beyond Perl
- Experience supporting business-critical production applications
- On-call support experience
Skills Required
- Linux administration and support
- Perl programming
- OmniMark
- Application support and operations experience
- IT service management experience
- Strong troubleshooting and analytical skills
- Problem-solving skills
- Ability to prioritize and resolve production issues quickly
- Customer and user support orientation
- Collaboration with developers, business teams, and stakeholders
- Publishing systems or content management experience
- XML, SGML, or document publishing workflow experience
- Scripting and automation experience beyond Perl
- Experience supporting business-critical production applications
- On-call support experience
What We Do
ELYON International is a premier management consulting firm with a diverse list of both government and commercial customers. ELYON International provides comprehensive management consulting, information technology, geospatial and professional support services that enable our customers to meet their goals and exceed performance objectives. Ingrained in the ELYON culture is a commitment to excellence that resonates throughout our valued employees and clients. We are committed to nourishing longstanding and fulfilling careers for our employees that builds on a strong life-work balance, opportunity for advancement and continuous improvement through training opportunities. ELYON has emerged as a trusted name for Government and commercial sector customers. ELYON International’s President is the recipient of various leadership awards including the 2009 Oregon Minority Small Business Person of the Year award, presented by the SBA’s Portland, Oregon District. ELYON International specializes in the disciplines of Information Technology support, Enterprise Geographic Information Systems, Program and Project Management, and Professional Staffing. Using proven principals and methodologies that begin with a focus on customer satisfaction, the ELYON International Team provides solutions and services to assist government and commercial organizations in meeting and exceeding their business goals
