The Role
Provide Tier 2/3 systems administration and technical support for Unix/Windows workstations and servers. Manage network, storage, backups, databases, software upgrades, security compliance (STIG) using tools like Retina and HBSS. Coordinate maintenance, travel to sites, on-call support, and maintain SOPs to ensure system availability and disaster recovery.
Summary Generated by Built In
About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.
INflow Federal is seeking a motivated Systems Administrator to ensure the seamless operation, maintenance, and configuration of our organization’s computer systems. This role involves close collaboration with both on-site and remote users, offering a dynamic work environment. You will be integral in coordinating site visits, performing upgrades, resolving issues, and providing TIER 2/3 support for Unix/Windows workstations, servers, and other critical IT infrastructure.
At INflow, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Responsibilities:
- System Administration: Manage desktop and server systems across local and wide area networks, including account monitoring, security, OS installations, and related tasks.
- IT System Support: Implement, troubleshoot, and maintain IT systems and infrastructure, ensuring smooth day-to-day operations, monitoring, and problem resolution.
- Technical Support: Provide Tier 2 and Tier 3 support for problem identification, diagnosis, and resolution, including escalation and status communication to management and customers.
- Software Management: Install and load operating systems and application software, isolate and resolve hardware/software issues, and enhance system performance.
- Network Management: Troubleshoot, maintain, and configure network components, ensuring improved reliability and performance.
- Software Upgrades: Perform software installations and upgrades to Unix/Windows operating systems, maintain them per policies, and resolve software-related issues.
- Database Management: Manage multiple linked databases, ensuring security, data integrity, disaster recovery, and bulk data imports/exports.
- Maintenance Coordination: Conduct routine and emergency maintenance of data center equipment and coordinate preventive maintenance with customers.
- Backup and Recovery: Collaborate on the development, administration, and testing of backup and recovery plans.
- Security Compliance: Ensure system security per STIG guidelines using tools like Retina and HBSS.
- Standard Operating Procedures: Maintain operational, configuration, and other SOPs to verify system availability using existing Enterprise tools.
Required Skills:
- Technical Skills: Proficiency in UNIX, Windows, and/or Storage administration. Experience with trouble reporting and tracking systems like Security+.
- Availability: Ability to respond to after-hour calls and provide on-call support. Willingness to travel up to 20% to local and other sites.
- Local Travel: Position requires 30-75% travel within the Washington Metropolitan area. On occasion can include travel to other CONUS and OCONUS locations.
- Physical Requirements: Ability to lift/move/carry equipment up to 40 pounds.
Experience Requirements:
- Education/Certifications: Technical training, certification(s), or degree in a related field.
- Experience: Minimum of 3+ years in systems administration or a related role.
- Certifications: Security+ certification or DoD 8570 Level II equivalent (must be obtained within 90 days of hire).
Clearance Requirements:
- TS/SCI Clearance required with eligibility to obtain CI Poly.
Other Notes
- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
- If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
- Candidate must have the ability to lift up to 50 lbs.
- Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Citizenship Requirements
* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.
Equal Opportunity Employer Diversity and Inclusion
INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.
Skills Required
- Minimum 3+ years systems administration experience
- Active TS/SCI clearance
- Eligibility to obtain CI Poly
- Security+ certification or DoD 8570 Level II equivalent (must be obtained within 90 days of hire)
- Technical training, certifications, or degree in a related field
- Proficiency in UNIX administration
- Proficiency in Windows administration
- Storage administration experience
- Experience with STIG guidelines and security compliance
- Experience with Retina and HBSS
- Tier 2/3 support experience for Unix/Windows workstations and servers
- Database management experience (security, data integrity, disaster recovery, bulk imports/exports)
- Ability to respond to after-hour calls and provide on-call support
- Willingness to travel (30-75% within Washington Metropolitan area; may include CONUS/OCONUS)
- Valid driver's license and transportation
- Ability to lift/move/carry equipment up to 50 pounds
- U.S. Citizenship
- Willingness to perform duties not listed in the job description as required
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The Company
What We Do
INflow Federal was founded in 2013. The “INflow difference” begins with a simple belief encompassing the importance of employee culture. We are obsessed with our people and have demonstrated year-over-year that our employee-focused approach leads to customer success. As a leading Small Disadvantaged Business (SDB) innovator, we offer proven expertise in Network Modernization, Cybersecurity, Digital Modernization and Joint Force Mission Operations. We serve our federal government customers in over 20 states domestically to include the United States Navy (USN), United States Marine Corps (USMC), National Reconnaissance Office (NRO) and Joint Forces. At INflow, US Military Veterans have continuously paved the path ahead for our customers. We developed a homegrown “Veteran Outreach Program” focused around attracting and hiring transitioning military personnel and has resulted in veterans representing over 50% of our company. Simplifying the customer experience requires everyone within our organization to work together. Our leadership communicates transparently with our team on a regular basis with a commitment to do the right thing for all those we serve. Our customers recognize doing business with INflow means working with people who consistently deliver with agility, passion and integrity. This is how INflow continues to evolve, grow and accompany our customers into the future of mission systems and operations. Visit us at www.INflowFed.com.
