System Engineer – Level 2

Posted Yesterday
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Kentwood, MI, USA
In-Office
Mid level
Information Technology • Professional Services • Consulting
The Role
Maintain and support enterprise wide-area network servers and systems. Troubleshoot hardware/software, deploy and architect server, SAN/NAS and backup/DR solutions, perform security audits, manage asset inventories, handle escalated tickets, and produce technical documentation.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

System Engineer – Level 2

On behalf on our client in the Inspection and Certification industry, Procom Services is looking for one System Engineer – Level 2. The candidate must have an up to date knowledge of current and emerging technologies: Windows Server, Active Directory and VMWare.

Systems Engineer – Level 2 Job Details

This position is responsible for maintaining a variety of wide area network based servers and systems in an enterprise environment on a daily basis.

· Solution and monitor wide area network file and print servers for capacity, utilization and performance

· Advanced system hardware/software troubleshooting as required

· Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems.

· Architect and deploy data backup and recovery solutions.

· Perform data backup and recovery processes in accordance with the company’s disaster recovery and business continuity strategies

· Contribute towards defining standard hardware requirements

· Work with internal and external customers to gather IT system then architect and deploy IT systems solutions.

· Maintain technical documentation of system/server inventory and technical specifications

· Perform security audits in accordance with the company’s IT security policy

· Participate in the Company’s asset management programs

· Perform security audits in accordance with the company’s IT security policy

· Work with internal and external customers via an IT service ticketing system.

· Troubleshoot and resolve escalated issue tickets

· Write effective technical documentation as assigned

· Ensure adherence to company IT standards for systems

· Ensure adherence to company IT process such as change management

· Keep abreast of current technology

· Perform other IT infrastructure work as required

System Engineer – Level 2 Mandatory Skills

· Associates Degree in Information Technology, or the equivalent in terms of education, experience and training

· Expertise with Microsoft Windows server operating systems

Experience with VMWare ESXI or other similar virtualization platforms.

Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS)

· Experience with server based system event monitoring

· Experience with HP Net-Server Hardware

· Experience with an enterprise level data archive & restore platform.

· Experience with remote support utilities (RDP/Term Services)

General understanding of networking topologies and network troubleshooting

· General understanding of virtualization, Clustering, DR/BCP best practices

· Exposure to Symantec End Point Protection or other similar anti-virus Protection suite

· General understanding of data center management techniques

Knowledge of SMS or other Asset Management Tool

 

Systems Engineer – Level 2 Nice to Have Skills

Knowledge of Microsoft SQL and/or Exchange is a plus

· Exposure to NAS/SAN technologies (Netapp Experience a ++)

Systems Engineer – Level 2 Start Date

October 2015

Systems Engineer – Level 2 Assignment Length

12 month + contract

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Skills Required

  • Associates Degree in Information Technology or equivalent experience
  • Expertise with Microsoft Windows Server operating systems
  • Experience with Active Directory
  • Experience with VMware ESXi or similar virtualization platforms
  • Base knowledge of core Microsoft Server Services (DNS, DHCP, WINS)
  • Experience with server-based system event monitoring
  • Experience with HP Net-Server hardware
  • Experience with enterprise-level data archive and restore platforms
  • Experience with remote support utilities (RDP/Terminal Services)
  • General understanding of networking topologies and network troubleshooting
  • General understanding of virtualization, clustering, DR/BCP best practices
  • Exposure to Symantec Endpoint Protection or similar antivirus suites
  • General understanding of data center management techniques
  • Knowledge of SMS or other asset management tools
  • Experience with NAS/SAN technologies (NetApp noted as strong plus)
  • Knowledge of Microsoft SQL Server and/or Exchange
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The Company
350 Employees
Year Founded: 1978

What We Do

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.

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