We are looking for a Support Engineer to keep Kyivstar's Big Data platform and data products running reliably every day. You will own the full incident lifecycle - from the first alert and triage to root-cause analysis, permanent fix and prevention - across our data pipelines, cloud and on-premises environments.
Requirements:
- 0,5+ years of experience as a Support Engineer.
- Basic knowledge of Linux
- Experience with git
- Experience with sh/bash
- Experience with diagnostic tools (curl, telnet, dig, etc.)
- Experience with monitoring and alerting systems like Prometheus, Grafana or others;
Will be a plus:
- Experience using configuration management software (Ansible, Terraform)
- Experience working with scripting languages experience (Python preferred).
- Experience with Docker, Kubernetes,
- Experience with CI/CD tools like Gitlab CI or others.
- Experience with ELK stack
- Infrastructure as a code, GitOps principles understanding
- Experience working with Cloud (AWS preferred)
- Experience with relational databases such as PostgeSQL, or others.
Responsibility:
- Incident management
- Maintaining environments and applications (AWS, on-prem servers, K8s clusters, etc.)
- Support development and BA teams
- Configuring and maintaining monitoring systems
- Opportunity to growth as devops
Skills Required
- At least 0.5 years of experience as a Support Engineer
- Basic knowledge of Linux
- Experience with Git
- Experience with sh/bash
- Experience with diagnostic tools such as curl, telnet, and dig
- Experience with monitoring and alerting systems such as Prometheus and Grafana
- Experience with configuration management software such as Ansible or Terraform
- Experience with scripting languages, preferably Python
- Experience with Docker and Kubernetes
- Experience with CI/CD tools such as GitLab CI
- Experience with the ELK Stack
- Understanding of infrastructure as code and GitOps principles
- Experience working with cloud platforms, preferably AWS
- Experience with relational databases such as PostgreSQL
What We Do
Kyivstar is Ukraine's largest electronic communications operator, providing a wide range of mobile and fixed-line services, including 4G, Big Data, cloud solutions, cybersecurity, and digital TV. Serving millions of subscribers, the company is a leader in the Ukrainian telecom market, committed to innovation and digital transformation while supporting society and the country through its extensive communication infrastructure and technological expertise.
