The HR/EX Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for advancing how the firm uses data, analytics, artificial intelligence, and workforce intelligence to drive better people and business decisions. The organization brings together capabilities spanning the Chief Data Office, AI & Data Science, Org Enablement & Business Intelligence, Analytics Advisors, data products and platforms, governance, Talent Intelligence, workforce planning, reporting, and employee insights.
As the Vice President, Chief of Staff in the Chief Data & Analytics Office for HR/EX, you will serve as a strategic partner to senior leadership, driving operational excellence and supporting the execution of the team’s vision. You will help accelerate the HR/EX CDAO agenda by turning strategic priorities into clear operating plans, decision-ready forums, and measurable execution across a large, matrixed organization.
You will operate with an agentic-first mindset: proactive, not reactive, anticipating needs, surfacing risks and trade-offs, and taking initiative to move work forward without waiting to be asked. At the center of a complex environment spanning HR, technology, data, business, control, and functional partners, you will connect teams, strengthen leadership alignment, improve decision speed, and build the routines, materials, and engagement mechanisms that help the organization move with focus, accountability, and momentum.
Job Responsibilities
- Serve as a trusted advisor and strategic partner to the Chief Data & Analytics Officer for HR/EX and leadership team, using sound judgment to frame priorities, decisions, risks, and trade-offs and supporting decision-making and business planning.
- Anticipate the needs of the leader and team, pre-position materials, decisions, and stakeholders, and take initiative to unblock, escalate, or reassign work without prompting.
- Partner with HR/EX CDAO leadership team members to translate strategy into prioritized plans with clear outcomes, owners, dependencies, milestones, and decision points; lead the planning and execution of complex, cross-functional initiatives aligned with business strategy.
- Facilitate core leadership forums, meetings, offsites, and strategic planning sessions end-to-end with aligned agendas, materials, owners, timelines, and follow-through on decisions and action items.
- Prepare and present executive-ready updates, talking points, briefing memos, dashboards, and leadership materials that frame business progress, risks, opportunities, and decisions for senior stakeholders.
- Define and monitor objectives, key results, and key metrics, reporting progress to leadership and recommending course corrections as needed.
- Oversee and support business governance processes, including risk management, issue resolution, and change control, ensuring compliance with firm-wide guidelines.
- Support financial and business management activities, including budgets, forecast performance, resource planning, and identification of cost-saving and efficiency opportunities.
- Identify opportunities for process improvements and steer efficiency initiatives, including automation and AI-enabled ways of working to streamline workflows, reporting, drafting, and synthesis.
- Develop and implement initiatives supporting the HR/EX CDAO people strategy to maintain a skilled and motivated workforce, while fostering a collaborative and inclusive environment that encourages innovation and creative problem-solving.
- Build and maintain strong relationships across internal functions, acting as a liaison to ensure alignment and effective collaboration across a large, matrixed organization.
Required Qualifications, Capabilities, and Skills
- 5+ years of financial services experience, with proven expertise in managing or leading complex projects or programs from inception to execution.
- Demonstrated agentic-first operating style, with a proven track record of anticipating needs, proactively moving work forward, and driving deliverables across multiple owners without waiting to be asked.
- Strong business acumen and analytical problem-solving skills, with the ability to translate strategy into operating plans and routines.
- Demonstrated experience working with data, analytics, deployments, and AI/BI tooling.
- Ability to prioritize in ambiguity and drive outcomes with urgency and discipline across many parallel workstreams.
- Exceptional verbal and written communication skills, with the ability to interact with and influence senior management and synthesize complex information for senior audiences.
- Strong project and program management skills, with exceptional attention to detail and follow-through.
- High discretion and sound judgment with confidential and sensitive matters, including talent, people, and organizational decisions.
- Proven ability to influence without authority across a large, matrixed organization and drive alignment across senior stakeholders.
- Good judgment, maturity, and poise; energetic, self-motivated, and effective under pressure.
Preferred Qualifications, Capabilities, and Skills
- Demonstrated credibility in supporting the management of a business or business function.
- Ability to forge strong internal relationships across a broad range of functions.
- Experience operating in a regulated environment, including risk, compliance, controls, issue management, or audit readiness.
- Experience supporting executive communications, business governance, and strategic planning at the leadership level.
- Familiarity with AI enablement and adoption, including experience integrating artificial intelligence solutions and automation to improve operational efficiency and drive data-informed decision-making.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of financial services experience
- Experience managing or leading complex projects or programs from inception through execution
- Proactive, agentic-first operating style with a track record of anticipating needs and advancing deliverables
- Strong business acumen and analytical problem-solving skills
- Experience translating strategy into operating plans and routines
- Experience working with data, analytics, deployments, and AI or BI tooling
- Ability to prioritize ambiguity and drive outcomes across multiple parallel workstreams
- Exceptional verbal and written communication skills
- Ability to influence and communicate with senior management
- Strong project and program management skills with exceptional attention to detail and follow-through
- High discretion and sound judgment handling confidential and sensitive matters
- Ability to influence without authority across a large, matrixed organization
- Good judgment, maturity, poise, energy, self-motivation, and effectiveness under pressure
- Experience supporting management of a business or business function
- Ability to build strong internal relationships across functions
- Experience in a regulated environment, including risk, compliance, controls, issue management, or audit readiness
- Experience supporting executive communications, business governance, and strategic planning
- Familiarity with AI enablement and adoption, including integrating artificial intelligence solutions and automation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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