TL;DR: We’re looking for an exceptionally structured, execution-focused operator to help us scale claims operations. You will work directly with our CEO to bring clarity and efficiency to the systems and processes that drive how insurance claims are handled at scale. This role fast-tracks you into leadership of a core business area: with real ownership and a mandate to build and lead a team on your own.
Background: Strala is rebuilding the foundation of the world’s largest industry - insurance.
In less than a year, we reached multi seven-figure ARR and are growing 50% MOM. We raised two rounds from Tier 1 funds including Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI, Cognition and Scale AI. Our team comes from institutions like Harvard, Berkeley & Oxford and firms like Optiver, AMD & Palantir (+ICPC, NeurIPS backgrounds).
Role requirements: 2+ years in MBB consulting, investment banking, private equity, or top-tier startup in a strategic projects/operations role. Located in or willing to relocate to San Francisco.
You'll Thrive If:
You are exceptionally intelligent, hard working and ready to move fast
You are data-driven, structured and have attention to detail
You combine creative, solution-oriented thinking with detail-oriented execution
You get genuinely excited by tackling diverse, complex problems, always bringing structure and clarity
You are great with people - customers, teammates, partners -, build trust quickly and communicate effectively across different stakeholders
You enjoy building bridges between teams such as claims, engineering and sales
You are able to switch context quickly between different high-impact initiatives
What the role entails:
You will own special projects and strategic initiatives, working directly with the CEO
Build and formalize claims operations as we scale rapidly (process, hiring, workflows)
Design scalable, data-driven processes that optimize our product workflows
Lead cross-functional problem solving across product, engineering, and business teams
Our values:
Ambition: We want to win, and we need to be the best
Performance: Speed, system thinking, efficiency
Ownership: When we see a problem, we take ownership of it, and we solve it
Spirit: Clarity, optimism, meritocracy
What we offer:
Impact - Shape a company and redefine an industry
Intensity - Complex problems, ownership, in-person in SF - we are here to solve problems and win.
Flexibility - Ability to partially shape your role and grow it as the company scales.
Reward - Interesting work, top quartile salary, equity.
Team - Everyone on our team considers themselves the most competitive person they have ever met - and we all come from the world’s best institutions.
Zero Barriers - We provide relocation support and pay for any product that makes you more productive.
Benefits - All meals covered ; comprehensive medical, dental, and vision coverage ; visa support
Skills Required
- 2+ years in MBB consulting, investment banking, private equity, or top-tier startup in strategic projects/operations
- Located in or willing to relocate to San Francisco
- Willingness to work in-person in San Francisco
- Data-driven, structured, attention to detail
- Experience owning special projects and strategic initiatives
- Ability to build and lead a team and drive hiring/processes
- Strong cross-functional collaboration with product, engineering, and business teams
- Excellent communication and stakeholder management skills
- Ability to switch context quickly between high-impact initiatives
What We Do
Strala partners with the world’s largest insurers to deliver optimal claims outcomes. We do this as your integrated claims partner. We combine AI and human expertise to improve loss ratios, and accelerate cycle times. Further, our AI-native claims platform and expert handlers bring transparency to your claims process and strengthen actuarial and underwriting decisions. Our team comes from leading carriers such as Progressive and Travelers, leading technology firms such as Palantir, DRW, Optiver, and the top AI labs at Oxford, Berkeley, and Cambridge. We are backed by one of the best investors in the world.
