Strategy Lead

Posted 3 Days Ago
Be an Early Applicant
8 Locations
In-Office or Remote
170K-220K Annually
Senior level
Software
The Role
Lead market and domain research to prioritize high-value healthcare workflow use cases, shape product and GTM strategy, inform roadmap with customer insights, support commercial efforts and partnerships, and drive cross-functional strategic recommendations end-to-end.
Summary Generated by Built In
About Luminai

Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don’t have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs.
Luminai structures the chaos, automates the manual handoffs, and deploys end-to-end workflows across every system, providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time, Luminai allows doctors and administrators to do what they do best: Focus on Patients.
We've raised $60M in funding, including our recent Series B led by Peak XV Partners (formerly Sequoia India), with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. We're backed by some of the best investors in Silicon Valley, including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter), and CEOs of companies such as Flexport, Notion, Front, Ramp, and Twitch.

Our team is in-office 4 days a week (Monday - Friday, Wednesday optional WFH) in either San Fransisco, California or New York, New York.

The Role

We’re looking for a Strategy Lead to help Luminai decide where to focus and how to win as we expand our footprint across healthcare operations. You’ll work closely with company leadership and Product, Engineering, Deployment, & Commercial teams to identify promising domains, shape high-value use cases, and turn market insight into clear strategic direction.

This is a high-ownership role at the intersection of strategy, product development, and execution. You’ll help define the orchestration layer healthcare should have had all along, turning raw model capability into institutional change at the messy, high-stakes edge where AI has to be reliable, governed, and genuinely useful. Your work will directly influence what we build, how we position it, and where we focus.

What You’ll Do
  • Research promising domains and workflow areas for Luminai, and assess their attractiveness based on customer needs, market opportunity, competitive dynamics, and fit with Luminai’s capabilities

  • Develop clear points of view on how Luminai should proceed within a domain, including which use cases to prioritize, where we have the strongest wedge, and what will need to be true to win

  • Build a practical understanding of the competitive landscape, articulate where Luminai is - and needs to be - differentiated, and help ensure our roadmap reinforces that distinctive platform vision.

  • Help shape how offerings should be packaged, positioned, and taken to market across different buyers and stakeholders

  • Partner closely with Product and Engineering to inform roadmap direction, serving as a strong voice of the customer grounded in a deep understanding of real workflows, constraints, and operating environments.

  • Build relationships with domain experts and external operators who can sharpen our thinking and help us learn faster

  • Support early product-side work with the commercial team, including customer conversations, opportunity shaping, and strategic deal support

  • Identify and evaluate promising partnership opportunities, assess which are strategically worth pursuing, and selectively help forge relationships that accelerate our product, go-to-market, or market position

  • Take ownership of ambiguous, high-priority problems from open question to clear recommendation, bringing structure and strong judgment with minimal need for direction

What We’re Looking For
  • 8+ years of relevant experience across strategy consulting, product, healthcare operations, business development, company-building, or related leadership roles

  • Significant healthcare experience is a must, ideally with exposure to health systems and how they buy and operate

  • Strong product instincts, with experience helping shape real products, solutions, or workflow-based offerings, and connecting market opportunity to practical execution

  • Demonstrated track record of strong performance in demanding environments; no single background is required, but evidence of excellence is

  • Ability to independently drive complex, cross-functional work from problem definition through recommendation and execution, owning ambiguous problems end-to-end rather than operating in a narrow lane

  • Evidence of independent business development judgment, including spotting promising opportunities, shaping them thoughtfully, and turning them into real customer or partner momentum

  • Excellent communication skills across technical and non-technical audiences

  • Bonus: Experience in AI, workflow automation, enterprise software, or adjacent healthcare technology categories

  • Bonus: Experience working closely with forward-deployed teams and health system operators to connect strategy with how work actually runs in production

  • SF Bay Area or New York City strongly preferred; relocation support available for the right candidate.

Skills Required

  • 8+ years relevant experience across strategy consulting, product, healthcare operations, business development, or related leadership roles
  • Significant healthcare experience with exposure to health systems and how they buy and operate
  • Strong product instincts and experience shaping products, solutions, or workflow-based offerings
  • Proven track record of strong performance in demanding environments
  • Ability to independently drive complex, cross-functional work from problem definition through execution
  • Demonstrated business development judgment, spotting and shaping opportunities into customer or partner momentum
  • Excellent communication skills across technical and non-technical audiences
  • Experience in AI, workflow automation, or enterprise software
  • Experience working closely with forward-deployed teams and health system operators
  • Preference for candidates located in San Francisco Bay Area or New York City; relocation support available
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The Company
HQ: Palo Alto, CA
20 Employees

What We Do

Luminai empowers your CX team to never do manual work again. We take any kind of multi-click process and make it one click.

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