Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.
Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.
At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.
The RoleAs a Strategic Product Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges. This role is ideal for someone who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.
What You'll DoDrive customer-centric product development by deeply understanding pain points and delivering impactful solutions, while overseeing project execution and account management activities.
Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.
Experience in product management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.
Strong analytical skills and data-driven approach, coupled with experience in market research, competitive analysis, and deriving actionable product insights.
Deep interest in AI systems (direct AI/ML experience valued but not required) and excellent project management skills, including the ability to oversee project teams and collaborate effectively across departments.
A commitment to making the next generation of AI models safer and more useful.
Skills Required
- Experience in product management or a related role at a high-performing product company
- Track record of navigating ambiguity and executing complex projects
- Strong analytical and data-driven skills
- Experience with market research and competitive analysis
- Ability to derive actionable product insights
- Deep interest in artificial intelligence systems
- Excellent project management skills, including overseeing project teams
- Ability to collaborate effectively across departments
- Commitment to making AI models safer and more useful
- Direct artificial intelligence or machine learning experience
What We Do
Surge AI is an artificial intelligence company focused on providing high-skill data-labeling services and technology for AI development. It combines a data-labeling platform with a specialized workforce supporting natural-language processing, code generation, search evaluation, adversarial training, and related machine-learning applications. The company’s broader mission is to help raise artificial general intelligence with the richness, curiosity, and creativity of human intelligence.
