We are seeking a highly skilled Solutions Delivery Specialist to serve as the primary technical point of contact supporting our client's storage networking product family in collaboration with key strategic storage providers. This role requires deep expertise in storage area networks (SAN), Fibre Channel technologies, and hands-on experience with lab environments. The Solutions Delivery Specialist will ensure alignment of lab infrastructure with the latest product generations, provide advanced technical guidance, and deliver knowledge-sharing sessions to both client and partner teams.
Key Responsibilities- Act as the primary technical liaison for product qualification activities with Dell Storage, ensuring seamless integration and support throughout the qualification lifecycle
- Maintain and document lab infrastructure, ensuring all equipment aligns with the latest hardware generations and target software code releases
- Provide strategic technical guidance to Dell Partner proof-of-concept labs, proactively identifying and addressing equipment requirements and configuration needs
- Deliver impactful presentations including product roadmap updates, technical enablement workshops, and knowledge-sharing sessions to Dell and Dell Partner lab teams
- Serve as a subject matter expert on SAN solution competitive advantages, actively advocating for integration into Dell's Primary Storage solution roadmap
- Monitor and manage equipment lifecycle, tracking Last Date of Support (LDOS) and coordinating timely upgrades across all lab products
- Configure and validate solutions using Dell's configurator tools to ensure optimal system designs and compatibility
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent professional experience)
- 8–12 years of experience in solutions engineering, storage networking, or related technical domains
- Deep technical expertise in Fibre Channel and FICON protocols, SAN design principles, and enterprise storage networking architectures
- Proven experience in Pre-Sales and/or Post-Sales engineering roles supporting complex storage environments
- Hands-on proficiency with multilayer directors and Fabric Switches designed for Storage Area Networks
- Strong understanding of multiprotocol support (SCSI, NVMe), SAN extension technologies (FCIP), and business continuity/disaster recovery architectures
- Experience with Dell's configurator and related configuration management tools
- Familiarity with automation and programmability using Python, Ansible, REST APIs, and SDKs
- Excellent communication and presentation skills with the ability to translate complex technical concepts for diverse audiences
- Self-motivated with strong organizational skills and ability to manage multiple priorities in a fast-paced environment
- Industry certifications in storage networking or SAN technologies
- Experience working in partner ecosystem environments
- Background in competitive solution positioning and technical sales support
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What We Do
EmergeTech, LLC is disrupting the transportation industry with technology solutions that bring much-needed visibility and efficiency to the $500B logistics market. Our solutions create cost savings and productivity gains for shippers, carriers, and brokers – while reducing the carbon footprint of this diesel-heavy industry.
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