As a Senior Director of Software Engineering at JPMorganChase within Infrastructure Platforms Foundational Services, you will lead multiple technical areas responsible for the engineering and modernization of enterprise storage platforms that support critical applications and services across the firm. You will apply deep knowledge of software engineering, infrastructure, and storage technologies to drive highly automated, resilient, scalable, and secure storage services. You will collaborate across technical domains to advance software-defined infrastructure, intelligent automation, and AI-enabled engineering practices while helping the firm remain at the forefront of technology trends, engineering practices, and innovation.
Job responsibilities
- Leads the engineering strategy, modernization, and delivery of enterprise physical storage platforms supporting critical applications and services across the firm
- Drives the evolution of storage platforms toward software-defined, API-driven, and highly automated infrastructure that improves provisioning, scalability, reliability, and operational efficiency
- Leads engineering capabilities across block and file storage, storage networking, replication, capacity and performance management, data protection, resiliency, and recovery
- Establishes engineering standards for storage provisioning, configuration, lifecycle management, observability, performance, availability, and infrastructure automation
- Sets and scales multi-department strategy for AI-enabled engineering and automation, including opportunities to improve capacity forecasting, anomaly detection, incident triage, root-cause analysis, automated remediation, and engineering productivity using enterprise-authorized tools
- Applies software engineering practices and tools, including Infrastructure as Code, APIs, continuous integration and delivery, automated testing, and configuration management, to improve the delivery and operation of storage services
- Establishes appropriate guardrails for AI-enabled infrastructure engineering, including validation, security, resiliency, traceability, human oversight, and responsible handling of sensitive data
- Partners across infrastructure, cloud, application, cybersecurity, architecture, and technology risk teams to deliver highly available, secure, resilient, and cost-effective storage services
- Provides leadership and strategic direction to multiple engineering teams while developing a culture of technical excellence, accountability, innovation, and continuous improvement
- Acts as a primary interface with senior leaders, stakeholders, and executives, driving alignment and consensus across complex technology, business, risk, and investment priorities
- Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years of applied experience; in addition, 5+ years of experience leading technologists to manage, anticipate, and solve complex technical challenges within a domain of expertise
- Experience developing and leading large or cross-functional engineering teams responsible for enterprise infrastructure, storage, distributed systems, or other large-scale technology platforms
- Strong knowledge of enterprise storage platforms and architectures, including block and file storage, storage networking, replication, high availability, capacity, performance, data protection, and recovery
- Experience engineering large-scale infrastructure with an emphasis on software-based automation, APIs, configuration management, Infrastructure as Code, observability, reliability, and lifecycle management
- Demonstrated experience influencing across highly matrixed, complex organizations and delivering technology outcomes at scale
- Experience leading the adoption of AI-enabled engineering and automation capabilities, including appropriate governance, human oversight, quality controls, security, and responsible AI practices
- Experience leading complex initiatives supporting system design, testing, operational stability, resiliency, and production readiness
Preferred qualifications, capabilities, and skills
- Experience engineering or leading large-scale enterprise storage environments and technologies
- Experience with storage technologies and protocols such as storage area networks, network-attached storage, Fibre Channel, NVMe, NFS, SMB, replication, snapshots, and data protection technologies
- Software engineering or infrastructure automation experience using technologies such as Python, Go, Java, REST APIs, Infrastructure as Code, continuous integration and delivery, configuration management, and automated testing
- Experience applying AI or machine learning capabilities to infrastructure operations, including predictive capacity management, anomaly detection, intelligent observability, incident management, or automated remediation
Experience modernizing infrastructure environments through platform engineering, self-service capabilities, API-first service delivery, and policy-driven automation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software engineering concepts
- 10+ years of applied software engineering experience
- 5+ years leading technologists and solving complex technical challenges
- Experience developing and leading large or cross-functional engineering teams
- Experience with enterprise infrastructure, storage, distributed systems, or large-scale technology platforms
- Strong knowledge of block and file storage, storage networking, replication, high availability, capacity, performance, data protection, and recovery
- Experience engineering large-scale infrastructure using software automation, APIs, configuration management, Infrastructure as Code, observability, reliability, and lifecycle management
- Experience influencing across highly matrixed organizations and delivering technology outcomes at scale
- Experience leading AI-enabled engineering and automation with governance, human oversight, quality controls, security, and responsible AI practices
- Experience leading complex initiatives involving system design, testing, operational stability, resiliency, and production readiness
- Experience engineering or leading large-scale enterprise storage environments and technologies
- Experience with SAN, NAS, Fibre Channel, NVMe, NFS, SMB, replication, snapshots, and data protection technologies
- Software engineering or infrastructure automation experience with Python, Go, Java, REST APIs, Infrastructure as Code, CI/CD, configuration management, and automated testing
- Experience applying AI or machine learning to infrastructure operations
- Experience modernizing infrastructure through platform engineering, self-service, API-first delivery, and policy-driven automation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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