As a Senior Director of Software Engineering at JPMorganChase within the firmwide AI Infrastructure Platform organization, you will lead multiple technical areas and manage the activities of multiple departments responsible for delivering a unified AI infrastructure layer across on‑premises environments, public cloud, and emerging accelerated‑compute vendors. You will collaborate across AI/ML engineering, infrastructure, security and controls, and vendor teams to ensure the firm remains at the forefront of AI platform capabilities, operational excellence, and industry best practices.
In this role, you will own training and experimentation on a Kubernetes‑standardized platform. While a dedicated architecture function exists, you will act as an active design partner—guiding architectural trade‑offs and ensuring designs translate into reliable, secure, and operable systems at enterprise scale.
Job responsibilities
Lead multiple technology and platform implementations across departments to deliver firmwide AI infrastructure objectives, with a primary focus on training and experimentation platforms operating at enterprise scale.
Own the design, delivery, and evolution of a Kubernetes‑first AI Infrastructure platform, including Kubernetes‑native support for batch and distributed training & Inference jobs, lifecycle management, retry semantics, and failure recovery patterns.
Standardize AI developer workflows for experimentation, enabling self‑service job submission, reusable templates and golden paths, reproducibility mechanisms, and consistent runtime behavior across hybrid deployment environments.
Build and evolve platform APIs and automation, including Kubernetes controllers and operators where appropriate, to ensure the platform is safe, scalable, and easy to adopt across teams.
Drive measurable improvements in GPU availability and utilization through reliability engineering, fleet readiness patterns, and accelerated capacity onboarding.
Define and implement governance‑based scheduling and placement strategies, including: Multitenant GPU quotas and guardrails, Priority, admission control, and reservation patterns, Preemption policies, Fragmentation reduction and topology‑aware placement (GPU type, MIG, and topology awareness)
Embed enterprise‑grade security, risk, and control requirements into platform defaults, including IAM and RBAC controls, secrets management, audit logging, policy enforcement, network segmentation, and controlled change management.
Drive operational excellence by establishing SLIs and SLOs, managing error budgets, leading incident management practices, forecasting capacity, and delivering end‑to‑end platform observability across job lifecycles and GPU telemetry.
Act as the primary interface with senior leaders, stakeholders, and executives, driving alignment and consensus across competing priorities and complex initiatives.
Lead multiple engineering teams and managers, building a high‑performing organization with strong engineering standards, scalable operating models, and a culture of accountability and continuous improvement.
Champion the firm’s culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
15+ years of engineering experience, including 8+ years of senior engineering leadership experience with responsibility for managing managers.
Demonstrated experience delivering platform products (beyond foundational infrastructure) with strong adoption, reliability, and operational maturity.
Experience developing and leading large, cross‑functional engineering teams within highly matrixed and complex enterprise environments.
Proven track record of leading complex initiatives supporting distributed system design, testing, and operational stability at scale.
Deep hands‑on expertise with Kubernetes‑based platforms, including: Multi‑tenancy, RBAC, admission control, and network policy, Multi‑cluster operations, upgrades, and cluster lifecycle management, Controllers, operators (CRDs), and platform API design patterns
Experience supporting AI training and experimentation platforms, including: PyTorch and distributed training concepts such as scaling, orchestration, and failure modes, Ray or similar frameworks for distributed experimentation execution,
Familiarity with Slurm or equivalent HPC or batch schedulers and core concepts such as queues, fair‑share, reservations, and preemption
Understanding of modern AI inference stacks (for example, vLLM) and how serving constraints—latency, throughput, batching, KV cache behavior, and GPU memory limits—influence training and experimentation platform design.
Strong understanding of GPU infrastructure fundamentals, including NVIDIA ecosystem capabilities, health and telemetry signals, and scheduling and placement constraints.
Extensive practical experience with cloud‑native technologies and hybrid infrastructure environments spanning on‑premises and public cloud.
Experience hiring, developing, coaching, and retaining high‑performing engineering talent.
Preferred qualifications, capabilities, and skills
Experience operating large‑scale GPU fleets, including heterogeneous accelerator environments.
Experience delivering hybrid AI platforms across on‑premises infrastructure, public cloud, and specialized accelerated‑compute vendors.
Experience working at the code level within large‑scale distributed systems.
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 15+ years of engineering experience
- 8+ years of senior engineering leadership experience managing managers
- Experience delivering platform products with strong adoption, reliability, and operational maturity
- Experience leading large, cross-functional engineering teams in complex enterprise environments
- Track record leading distributed system design, testing, and operational stability at scale
- Deep expertise with Kubernetes-based platforms, including multi-tenancy, RBAC, admission control, network policy, multi-cluster operations, controllers, operators, CRDs, and platform API design
- Experience supporting AI training and experimentation platforms, including PyTorch and distributed training concepts
- Experience with Ray or similar distributed experimentation frameworks
- Familiarity with Slurm or equivalent HPC or batch schedulers
- Understanding of modern AI inference stacks such as vLLM
- Strong understanding of GPU infrastructure and NVIDIA ecosystem capabilities
- Practical experience with cloud-native technologies and hybrid on-premises and public cloud environments
- Experience hiring, developing, coaching, and retaining high-performing engineering talent
- Experience operating large-scale GPU fleets with heterogeneous accelerators
- Experience delivering hybrid AI platforms across on-premises, public cloud, and specialized accelerated-compute vendors
- Experience working at the code level within large-scale distributed systems
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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