Sr. Customer Solution Consultant

Posted Yesterday
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Ahmedabad, Gujarat, IND
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Lead end-to-end delivery of cloud-native software and AI projects on AWS, translating requirements into scalable architectures, managing Agile delivery, coordinating cross-functional teams, implementing LLM/RAG/vector-search/AI agent solutions, overseeing DevOps/CI-CD and IaC, and producing technical proposals, SoWs, and architecture documentation.
Summary Generated by Built In
Job Description
We are seeking an experienced Sr. Customer Solution Consultant with 8+ years of experience in software development, AI solutions, and AWS cloud technologies to lead the successful delivery of enterprise applications.

Key Responsibilities
  1. Lead end-to-end delivery of software, cloud, and AI projects, ensuring on-time and high-quality execution.
  2. Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions.
  3. Drive solution architecture discussions and work closely with engineering teams to define implementation approaches.
  4. Manage Agile delivery, including sprint planning, backlog prioritisation, resource planning, and release management.
  5. Coordinate cross-functional teams comprising Engineering, QA, UI/UX, DevOps, Data, and AI teams.
  6. Lead the implementation of AI-powered solutions, including LLMs, RAG, semantic search, AI agents, and intelligent automation.
  7. Monitor project progress, manage risks, dependencies, budgets, and communicate status to customers and leadership.
  8. Oversee cloud-native application delivery on AWS, ensuring scalability, security, performance, reliability, and cost optimization.
  9. Prepare technical proposals, solution estimates, Statements of Work (SoW), project roadmaps, and architecture documentation.
  10. Drive continuous improvement by adopting engineering best practices, DevOps, AI innovations, and modern software delivery processes.

Required Skills
  • 8+ years of experience in technical delivery, software engineering, or project delivery.
  • Strong understanding of SDLC, Agile/Scrum, Microservices, REST APIs, Software Architecture, and Solution Design.
  • Experience delivering AI/ML and Generative AI solutions, including LLMs, RAG, Vector Search, AI Agents, and intelligent automation.
  • Strong knowledge of AWS Cloud services and cloud-native architecture.
  • Experience with DevOps practices, CI/CD pipelines, Docker, Git, and Infrastructure as Code (Terraform or CDK).
  • Excellent stakeholder management, technical consulting, communication, estimation, and problem-solving skills.

Skills Required

  • 8+ years of experience in technical delivery, software engineering, or project delivery.
  • Strong understanding of SDLC, Agile/Scrum, Microservices, REST APIs, Software Architecture, and Solution Design.
  • Experience delivering AI/ML and Generative AI solutions, including LLMs, RAG, Vector Search, AI Agents, and intelligent automation.
  • Strong knowledge of AWS Cloud services and cloud-native architecture.
  • Experience with DevOps practices, CI/CD pipelines, Docker, Git, and Infrastructure as Code (Terraform or CDK).
  • Excellent stakeholder management, technical consulting, communication, estimation, and problem-solving skills.
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The Company
1,300 Employees
Year Founded: 2012

What We Do

Armakuni is a cloud-native technology consultancy and AWS Premier Partner dedicated to accelerating digital transformation for organizations worldwide. They specialize in driving digital transformation and accelerating software delivery by helping organizations use cloud-native technologies to drive growth, increase efficiency, and enhance customer value. Their expertise spans cloud advisory, deployment, integration, data engineering, and migration, positioning them as a key engineering partner for the AI era.

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