FCP Euro is looking to hire a Sr. Business Technology Analyst to join our growing IT team. The Senior Business Technology Analyst serves as a strategic partner and lead subject matter expert responsible for the overarching governance, optimization, integration, and lifecycle management of the Enterprise Resource Planning (ERP) system(s) and connected enterprise applications. This individual leverages advanced analytical, technical, and leadership skills to architect solutions, mitigate systemic risks, and provide high-level technical advisory across business units. The Senior Analyst champions continuous improvement initiatives, aligning ERP architecture with overarching organizational goals and industry best practices. They will cultivate trusted relationships with senior executives and key business stakeholders, driving the evolution of business processes and system integrations.
FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.
Responsibilities and Duties
- Strategic Problem Solving: Lead the identification, investigation, and resolution of complex, cross-functional systemic issues; proactively perform root-cause analysis to mitigate recurring enterprise application bottlenecks.
- Business Architecture & Process Engineering: Architect and document comprehensive, future-state business processes, maps, data models, and enterprise architecture blueprints across complex organizational ecosystems.
- Requirements Leadership: Drive stakeholder workshops to uncover hidden needs; translate high-level, ambiguous business strategies into robust, scalable functional and technical software specifications.
- Project Delivery & Initiative Ownership: Lead the planning, scoping, and execution of major ERP initiatives, including vendor evaluations, third-party add-ons, core module deployments, data migrations, and complex API/middleware integrations.
- Testing Governance: Define organizational test strategies; architect comprehensive test automation frameworks, regression suites, and oversee the successful execution of cross-departmental User Acceptance Testing (UAT).
- Continuous Optimization: Formulate and present formal, ROI-driven improvement recommendations to executive leadership concerning business process automation and internal department workflows.
- Enablement & Governance: Establish enterprise-wide data governance, issue-tracking standards, and change-management protocols. Design advanced training academies and knowledge bases to foster institutional data literacy.
- Mentorship: Act as an escalation point and technical mentor to Junior Analysts and tier-1 support teams.
- 5+ years of experience administering and optimizing core ERP platforms (e.g., NetSuite, SAP, Oracle, Microsoft Dynamics) alongside complex multi-application integrations.
- Advanced SQL Competency: Master-level capability in writing complex queries, performance tuning, data modeling, ETL pipeline architecture, and database optimization.
- BI & Analytics Mastery: Proven track record of developing enterprise-level, predictive data models and interactive dashboards using premium BI tools (e.g., Power BI, Tableau, Looker, Sigma).
- Agile Leadership: Experience managing product backlogs, structuring epics, and coordinating release schedules by collaborating with in-house and external vendor developers using Jira.
- QA Automation Blueprinting: Experience architecting end-to-end automated testing infrastructures using frameworks like Cucumber, Selenium, or Cypress.
- System Integration Expertise: Deep understanding of web services, REST/SOAP APIs, middleware tools (e.g., MuleSoft, Celigo, Dell Boomi, Workato), and how multi-tiered enterprise systems pass data synchronously.
- Soft Skills: Exceptional stakeholder negotiation, change management, and consultative communication skills; able to translate highly technical concepts to non-technical business leaders.
- Education: Bachelor’s degree in Management Information Systems (MIS), Computer Science, Business Administration, or a related field (or equivalent practical experience).
Benefits & Perks
- Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan and Company HSA contribution.
- 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays.
- 401(k) with Company deposit and match.
- Discounted prices on our catalog of European car parts.
Compensation
This is an exempt role with a base salary of $70,000 - $90,000 depending on experience, with a total compensation opportunity of $75,400 to $95,400 annually.
No phone calls or agency referrals, please.
FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.
Skills Required
- 5+ years administering and optimizing core ERP platforms and complex multi-application integrations
- Advanced SQL skills, including complex queries, performance tuning, data modeling, ETL architecture, and database optimization
- Experience developing enterprise predictive data models and interactive dashboards using Power BI, Tableau, Looker, Sigma, or similar BI tools
- Experience managing Agile product backlogs, epics, and release schedules using Jira
- Experience architecting automated testing infrastructures using Cucumber, Selenium, Cypress, or similar frameworks
- Deep understanding of REST and SOAP APIs, web services, middleware, and multi-tier enterprise system integrations
- Exceptional stakeholder negotiation, change management, and consultative communication skills
- Bachelor’s degree in Management Information Systems, Computer Science, Business Administration, or a related field, or equivalent practical experience
What We Do
FCP Euro was established by Harry & Kathy Bauer in 1986 as a small brick and mortar auto parts store in Groton, CT. Transitioned to an online store in 2001 by their son Nick Bauer & friend Scott Drozd, we have grown to become a leading eCommerce provider of Genuine, Aftermarket, OEM, and Performance parts for European cars. Throughout our journey the company’s values have remained the same: sell only the highest quality replacement parts, provide unparalleled customer service, and offer the do it yourself enthusiast technical support to help fix and maintain their vehicles. Today, FCP Euro has grown to over $100 million in annual sales funded through the continuous reinvestments of its profits. On our website, we maintain a sharp focus on high-quality parts of all quality tiers. We’ve committed ourselves to building a culture of service, quality, and continuous improvement - because we know that if our employees care deeply about our products, it will be reflected in what our customers receive. In Milford, CT, our total of 100,000 square feet FCP Euro Distribution Center space between two locations stocks over $15 million of inventory and has developed a highly efficient distribution model that has the ability to ship out almost all orders placed within 24 hours. Everything sold by FCP Euro is backed by an industry-leading comprehensive, Lifetime Replacement Guarantee - including wear and tear items like wiper blades, brake pads, and more. We can do this because we’ve spent over a decade tirelessly cataloging our own products with precise and accurate fitment data, checking quality of every single brand line and part, and constant development by our products team.
