Solutions Engineer

Posted 5 Days Ago
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Kennesaw, GA, USA
In-Office
Mid level
Logistics • Robotics • Software • Automation
The Role
Designs tailored warehouse automation and intralogistics solutions for prospective customers. Leads customer workshops, analyzes requirements and logistics data, defines workflows, calculates costs, prepares proposals, presents concepts, and supports handoff to engineering after acquisition. Requires an engineering degree, at least three years of logistics, warehousing, intralogistics, or automation experience, strong communication skills, fluent English, and approximately 20% domestic and international travel.
Summary Generated by Built In

WHO WE ARE

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. 

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

As part of our Sales Team, you will play a key role in designing innovative intralogistics solutions for potential customers across a wide range of industries. From the first workshop to the final handover, you will help transform customer needs into intelligent, automated system designs.

Essential Functions and Responsibilities:

  • Develop tailored solution concepts for potential customers in close collaboration with our Sales Team.
  • Lead and facilitate workshops with customers and internal experts to analyze requirements, define logistics processes, and identify functional needs.
  • Design customer‑specific system solutions within interdisciplinary project teams taking ownership of concepts and project responsibilities.
  • Analyze data, design logistics workflows, calculate solution costs, and prepare compelling proposal documents.
  • Present your concepts to customers in a confident, inspiring, and persuasive way.
  • Support the handover to engineering teams after project acquisition to ensure a smooth transition and aligned understanding.

WHAT YOU HAVE

  • An engineering degree (BSc; Master preferred) in Mechanical Engineering, Mechatronics, Industrial Engineering or a related technical field.
  • 3+ years of experience in logistics, warehousing, intralogistics, or automation.
  • A strong interdisciplinary mindset to approach challenges creatively, systematically, and with strategic foresight.
  • A natural interest in intralogistics, automation, and technology-driven systems.
  • Excellent communication skills and a customer-focused approach; you enjoy working with people and bring passion, energy, and a “win‑together” spirit.
  • Courage, determination, and independent thinking, combined with a structured working style.
  • Strong team orientation collaboration and shared success are important to you.
  • Business‑fluent English (additional languages are a plus).
  • Willingness to travel domestically and internationally (approx. 20%).

WHAT YOU WILL GET

  • 2 remote days per week
  • Half day Fridays
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering


KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”


Skills Required

  • Bachelor’s degree in Mechanical Engineering, Mechatronics, Industrial Engineering, or a related technical field
  • Master’s degree preferred
  • At least 3 years of experience in logistics, warehousing, intralogistics, or automation
  • Business-fluent English
  • Willingness to travel domestically and internationally approximately 20%
  • Strong communication and customer-focused skills
  • Interdisciplinary, structured, independent, and collaborative working style
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The Company
864 Employees
Year Founded: 1952

What We Do

KNAPP Inc. is the North American operation of KNAPP, a technology provider focused on logistics automation for intralogistics and manufacturing. It supplies integrated warehouse systems combining software, automated storage and retrieval, autonomous mobile robots, robotics for picking and palletizing, conveying, and sortation. Its solutions support retail, fashion, wholesale, food, healthcare, and pharmacy operations, helping customers manage material flow and order fulfillment across complex value chains.

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