Solutions Engineer

Posted 3 Days Ago
Hiring Remotely in Durham, NC, USA
In-Office or Remote
Entry level
Artificial Intelligence • Healthtech • Software
The Role
Own client data workflows from intake through validated delivery. Ingest, clean, transform, and validate healthcare datasets using Python and SQL; build automation scripts; troubleshoot pipelines with Engineering; ensure HIPAA-compliant, accurate outputs; package results with clinical context; track client metrics; and improve delivery playbooks and documentation.
Summary Generated by Built In

About Keebler Health


Keebler Health is building the operating system for value-based care. Our mission is to help risk-bearing healthcare organizations thrive in value-based arrangements by unlocking the full power of their data. We empower leading primary care groups, ACOs, and health plans to act on real-time insights that improve outcomes, reduce costs, and fuel sustainable growth.


We're a fast-moving, high-performing team, and we’re looking for people who share our bias toward speed, urgency, and excellence. As a member of the team, you won’t just write code or stay in your lane—you’ll shape critical systems, innovate quickly, and set a high bar for a product that supports the future of U.S. healthcare.

About the role

As a Solutions Engineer, you will sit at the intersection of client success, data operations, and engineering. You’ll manage the flow of data from client intake through to clean, validated deliverables — ensuring each engagement (from a 50-patient pilot to a full population review) runs smoothly, transparently, and with measurable impact.

You’ll be both a project manager and a technical operator: coordinating across internal teams, running scripts and pipelines, and ensuring our outputs meet Keebler’s high standards for accuracy, security, and clinical integrity.

Responsibilities
  • Serve as the primary workflow owner for assigned clients, including pilots and live accounts.
  • Effectively communicate data requirements, timelines, and expected outcomes with the team and clients.
  • Ingest, clean, and process client-submitted data (e.g., spreadsheets, claims, encounter notes, lab results).
  • Pull, transform, and validate datasets using Python, SQL, and related tools.
  • Develop scripts and lightweight tools to automate recurring data preparation and delivery workflows.
  • Partner with Engineering to troubleshoot ingestion pipelines, QA outputs, and improve automation.
  • Ensure all deliverables meet internal standards for accuracy, compliance, and HIPAA security.
  • Package and deliver client results, working with clinical SMEs to add interpretive context.
  • Track and report client health metrics to support renewals and continuous improvement.
  • Help refine and improve internal delivery playbooks, templates, and documentation as the team scales.
Qualifications
  • Proficiency in Python for data manipulation and automation (pandas, requests, etc.).
  • Experience working with healthcare data (claims, clinical notes, lab results, or EHR exports).
  • Familiarity with Excel/CSVs, and basic SQL for data extraction and validation.
  • Strong communication and project management skills; able to translate between technical and clinical contexts.
  • Must be a self-starter who is comfortable working in a fast-paced, startup environment with evolving specs and limited documentation.
Bonus Points For
  • Experience in health tech startups or consulting.
  • Familiarity with EHR systems and value-based care models.
  • Exposure to risk adjustment, RAF scoring, or clinical data quality workflows.
What Success Looks Like
  • Efficiently executing and delivering results for multiple independent workflows at once.
  • Internal teams utilize your scripts and tools to scale operations efficiently.
  • Pilots demonstrate the speed and comprehensiveness of Keebler’s review process — creating clear “wow” moments.
  • Data integrity and compliance are consistently flawless.
  • Client satisfaction and renewal rates remain high.

Whether you apply through the website, or email [email protected] please include:

  • A highly personalized, bold, and hilarious “Keebler Health–style” introduction that grabs attention - outgoing, fun, and uniquely you (not uniquely ChatGPT). Think: confident, high-energy, slightly irreverent (but still professional), with a smart nod to healthcare, value-based care, and the fact that we’re building something real.
  • Your resume
  • A link to your LinkedIn profile
  • Anything else you think we should know

Skills Required

  • Proficiency in Python for data manipulation and automation, including pandas and requests
  • Experience working with healthcare data such as claims, clinical notes, lab results, or EHR exports
  • Familiarity with Excel and CSV files
  • Basic SQL knowledge for data extraction and validation
  • Strong communication and project management skills
  • Ability to translate between technical and clinical contexts
  • Self-starter comfortable in a fast-paced startup environment with evolving specifications and limited documentation
  • Experience in health tech startups or consulting
  • Familiarity with EHR systems and value-based care models
  • Exposure to risk adjustment, RAF scoring, or clinical data quality workflows
Am I A Good Fit?
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The Company
HQ: Durham, North Carolina
22 Employees

What We Do

Keebler Health is an AI-first risk adjustment platform for providers and payers that are at risk for Medicare & Medicaid lives. Through a custom-built, transformer AI model, Keebler Health quickly uncovers risk adjustment opportunities with minimal encounter data.

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