Solutions Engineer, Sales & Partnerships

Posted Yesterday
3 Locations
In-Office or Remote
150K-180K Annually
Mid level
eCommerce • Marketing Tech • Mobile • Software
Tapcart is trusted by thousands of brands to power their mobile experience by building mobile apps in hours (not months)
The Role
Serve as the technical lead for prospect and expansion deals, partnering with Account Executives, Product, merchants, and external developers. Conduct technical discovery across Shopify and connected commerce systems, scope integrations, write implementation specifications, manage agency and developer onboarding, review deliverables, and resolve technical blockers. Translate recurring partner and customer needs into structured product feedback while owning integrations from initial technical call through launch.
Summary Generated by Built In

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

  • You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next

  • You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

  • You'll have a manager who clears the path, not one who watches every step

Don't proceed with applying if:

  • You don't use AI tools daily to work faster and smarter

  • You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer

  • You need a fully-built process handed to you. This one's yours to stand up

What you'll be working on at Tapcart

  • Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign

  • Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch

  • Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement

  • Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build

  • Feed recurring partner and customer needs back to Product as structured input for the roadmap

You'll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly.

Qualifications

  • 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred

  • Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev

  • You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity

  • Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits
Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.

Skills Required

  • 3+ years of experience in solutions engineering, sales engineering, or a partner/developer-facing technical role
  • Experience with ecommerce, SaaS, or the Shopify ecosystem
  • Strong working knowledge of web and mobile commerce architecture
  • Experience with APIs, webhooks, and data integrations
  • Ability to distinguish configurable functionality from custom development requirements
  • Ability to scope ambiguous requests into clear technical specifications
  • Hands-on Shopify experience with Liquid, Storefront APIs, or Admin APIs
  • Agency-side background
  • Front-end or mobile development experience
  • Daily use of AI tools

Tapcart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tapcart and has not been reviewed or approved by Tapcart.

  • Healthcare Strength — Tapcart is described as offering robust medical, dental, and vision coverage, including dental and vision coverage details for employees and dependents. Mental health support is also emphasized through an EAP, wellbeing resources, and medical plans that include mental health coverage with low out-of-pocket costs.
  • Leave & Time Off Breadth — Time off is positioned as flexible, with a flexible/unlimited PTO approach and a set number of paid holidays each year. Paid time off is framed as supporting work-life balance, with additional company-designated downtime noted around late December.
  • Equity Value & Accessibility — Equity grants or stock options are presented as broadly available to full-time employees, supporting shared upside. Additional stipends (home office and a recurring shopping stipend) add tangible, ongoing rewards beyond base pay.

Tapcart Insights

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The Company
HQ: Santa Monica, CA
100 Employees
Year Founded: 2017

What We Do

Tapcart is the ultimate low-code mobile commerce platform fueling the fastest-growing brands on Shopify. We power mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue, and are the only platform backed by Shopify. Almost all e-commerce traffic comes from a mobile device; we turn these users into high retention growth for some of the largest brands, including Princess Polly, True Classic Tees, BÉIS, and many more.

Why Work With Us

Collaboration, growth, and craftsmanship are important to us. We constantly work to improve, whether it’s our product, operations, business, or our skills. We innovate and embrace creative solutions to complex challenges. At Tapcart, we create an environment where everyone can learn and grow.

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