The Role
Serve as a technical advisor during the pre-sales process for POS solutions. Design customer-focused solutions, lead product demonstrations, support RFPs and proposals, provide competitive insights, translate customer needs into solution blueprints, and collaborate with sales, product, implementation, and support teams. Engage customers through discovery workshops and solution architecture discussions both onsite and virtually.
Summary Generated by Built In
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
As a Solutions Engineer III supporting the PDI POS solutions, you will serve as a key technical advisor and product expert during the pre-sales process, collaborating with sales, product, and implementation teams. You will play a critical role in understanding customer challenges, architecting tailored solutions, and demonstrating how PDI’s POS technology can solve business needs. This mid-senior level role requires deep product knowledge, technical acumen, and the ability to clearly communicate complex solutions to technical and non-technical stakeholders.
Key Responsibilities
- Design and Deliver Technical Solutions: Work directly with sales and product teams to identify client needs and craft scalable, customer-centric POS solutions that meet their operational and business objectives.
- Lead Product Demonstrations: Execute advanced product demonstrations and technical presentations tailored to customer use cases, highlighting the value proposition.
- Support RFPs and Proposals: Participate in and lead the technical response to RFPs, RFIs, and customer proposals, ensuring clarity and alignment with business and technical requirements.
- Market and Competitive Insights: Stay abreast of industry trends, competitive offerings, and emerging technologies within the payments and POS ecosystem; share insights to guide solution strategy.
- Pre-Sales Collaboration: Act as a strategic advisor to the Sales team, translating customer requirements into detailed solution blueprints and supporting sales conversations with deep technical expertise.
- Cross-functional Partnership: Collaborate with Product Management, Implementation, and Customer Support teams to ensure solution feasibility and smooth post-sales transitions.
- Customer Engagements: Engage directly with customers—both onsite and virtually—to gather feedback, facilitate discovery workshops, and guide solution architecture.
Qualifications
- 5–8 years in a Solutions Engineering, Sales Engineering, or technical pre-sales role in the fintech, POS, or payment processing industry.
- Proficiency with POS systems, payment processing flows, API integrations, and enterprise solution design.
- Excellent written and verbal communication skills with the ability to explain technical topics to diverse audiences.
- Strong project coordination and problem-solving skills.
- Adept at preparing and delivering high-impact technical presentations and demos.
- Skilled with CRM tools (e.g., Salesforce), demo environments, and proposal platforms.
- Certification in pre-sales methodologies or POS systems is a plus (e.g., Certified Solutions Engineer, PMP, ITIL).
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
Skills Required
- 5-8 years of experience in Solutions Engineering, Sales Engineering, or technical pre-sales
- Experience in the fintech, POS, or payment processing industry
- Proficiency with POS systems and payment processing flows
- Experience with API integrations and enterprise solution design
- Excellent written and verbal communication skills
- Strong project coordination and problem-solving skills
- Ability to prepare and deliver technical presentations and product demonstrations
- Experience with CRM tools, demo environments, and proposal platforms
- Certification in pre-sales methodologies or POS systems, such as Certified Solutions Engineer, PMP, or ITIL
PDI Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PDI Technologies and has not been reviewed or approved by PDI Technologies.
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Leave & Time Off Breadth — Leave and time off are seen as reasonably generous, with flexibility and hybrid options contributing to a stable work-life setup. Feedback suggests certain teams value remote work programs and reliable scheduling.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision, with life and disability insurance. Some comments note the insurance package as somewhat better than average in certain cases.
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Flexible Benefits — Workplace flexibility, including remote or hybrid arrangements, is highlighted for eligible roles. Feedback suggests flexibility and schedule control are appreciated across some departments.
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The Company
What We Do
PDI Technologies resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. www.pditechnologies.com
