Solutions Architect (Media and Entertainment)
About Agora
Agora is the world’s leading video, voice and live interactive streaming platform, helping developers deliver rich in-app experiences – including embedded voice and video chat, real-time recording, interactive live streaming, and real-time messaging.
We power an average of over 60,000,000,000 minutes of human connection per month across the globe. Our mission is to make real-time engagement ubiquitous, allowing everyone to interact with anyone, anytime and anywhere.
We are customer-centric and results driven, and we foster an environment that values diversity, teamwork, mindful communication and excellence. With accelerating global growth, we are looking for exceptional people to enhance our team of world-class technology evangelists. This is a rare opportunity to join a fast-growing multinational company that both values teamwork and recognizes individual impact. Your voice and ideas are welcome here.
SA – Media and Entertainment (North America)
Agora.io’s Solutions Architect for Media and Entertainment (North America) will be a key member of our BD & Sales team, working collaboratively as a technical expert across the organization and with our prospective customers to leverage, sell and evangelize the Agora.io product suite; will focus on pre-sales activities specifically targeting the Media and Entertainment industry; and will work with other team members at Agora to help customers succeed during PoC and development efforts.
Responsibilities
Work directly with the Business Development team as the key technical liaison for strategic customers.
Provide pre-sales technical support and “best practice” guidance to developers building applications leveraging Agora.io’s APIs.
Deliver technical presentations and demonstrations for prospective customers.
Assist prospective customers with their technical validation of the platform by maintaining an ongoing open channel of communication, responding to ad hoc technical requests and questions, assisting with deeper-level technical due diligence through proactive response and follow-up.
Passionate advocate and representative for the Agora developer community. Engage in public speaking opportunities and tech events.
Required Skills, Experience and Competencies:
2+ years of experience in a Solutions Architect and/or relevant technical role; a desire and aptitude for working in a client-facing role.
High-energy self-starter with a passion for excellence and desire to work in a fast-paced start up.
Develop an in-depth understanding of Agora’s product technology and underlying architectures.
Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Agora.
Outstanding written, verbal and interpersonal communication skills.
Bachelor’s degree or higher in a relevant technical discipline (e.g., Computer Science) is required.
Local candidates strongly preferred, but remote candidates will be considered on a case-by-case basis.
Understanding of the SDLC
Preferred Skills and Experience:
Previous experience as a developer highly preferred.
Experience in technical support and troubleshooting.
Real-time communications (voice/video conferencing) experience, and/or WebRTC experience.
Knowledge of gaming development frameworks, such as Unity3d, Cocos2d-x.
Knowledge of cross-platform development frameworks, such as ReactNative, Xamarin.
Server-side development experience (Node JS, Python, PHP, Ruby).
Knowledge of IP networking, including routing protocols and SIP, firewall and proxy configurations.
Success in building a demo application with the Agora.io SDK.
Links to other web sites and resources where we might learn more about you (Github, Stack Overflow, etc.) are greatly appreciated.
US Salary Details:
Estimated base salary range for this role is $180,000 OTE.
Salary may vary based on factors such as experience, skills, qualifications, and location.
This role is eligible for RSU program. We also have a location-based compensation structure, there may be a different range for candidates in this and other locations.
Offers and compensation decisions are based solely on merit, experience and skills. Agora offers excellent benefits, including healthcare, wellness and remote work stipends, 401(k) with employer match/contribution, PTO and paid parental leave.
CCPA Policy
Agora Lab, Inc. collects personal information from you as part of its job application and recruitment process. The personal information you provide on this form will be used by Agora Lab, Inc. to process your application and manage career opportunities at Agora Lab, Inc. This information also will be shared with our service providers who perform recruitment services on our behalf, including our service provider who operates this careers site on our behalf. For more information about our use of your personal information and the rights available to you under applicable law, please see our Candidate Privacy Notice. By checking this box, you acknowledge that you have read and understand Agora Lab, Inc.’s Candidate Privacy Notice, and agree to Agora Lab, Inc.’s use of your personal data in accordance with the Candidate Privacy Notice.
Agora values its employees and provides a complete compensation package that includes benefits, equity and competitive base salaries.
Agora is an equal opportunity employer and makes hiring decisions solely on the basis of merit.
