The Role
Deploys, configures, tests, validates, and supports software solutions in client environments. Works with technical teams on integrations, customizations, troubleshooting, bug fixes, and issue prevention. Assists with business analysis, acceptance testing, end-user training, and implementation planning while monitoring client satisfaction and delivery success.
Summary Generated by Built In
Objective:
- Responsible for deploying, configuring, and validating the delivered solution/product to the client’s environment.
Responsibilities:
- Assisting in conducting business analysis to understand the client's requirements and processes.
- Assisting in testing and validating the effectiveness of the new solutions.
- Deploying, configuring, and tuning the software in the customer environment.
- Participating in deployment and testing in client environments, bug fixes, and customizations for existing and new clients.
- Working closely with technical teams to ensure solutions are properly implemented and integrated with other systems.
- Monitoring client satisfaction with services to ensure client needs are being met.
- Identifying potential problems early on in the testing/implementation phase to ensure the success of the delivery.
- Participating in Providing training and support to end-users to ensure they can effectively use the solutions during acceptance testing.
- Assisting in Foreseeing the deployment of products onto the client environment and successful delivery.
Requirements
- Bachelor of Computer Sciences or any relevant fields.
- 1-3 years of experience.
- Familiarity with database (MS SQL or Oracle).
- Familiarity with testing, SSL security, and -certificate management reading logs – are a plus.
- Familiarity with handling different operating systems (Windows, Linux).
- Familiarity with applications servers (Websphere, Apache Tomcat,..etc ) are a plus.
- Familiarity with openShift and Kubernetes, microservices, and containerized architecture are a plus.
- Understanding of project management processes is a plus.
- Familiarity with Incident troubleshooting and problem-solving skills.
- Familiarity with Agile development methodologies.
Benefits
- USD Salaries: Earn a competitive salary in USD, with growth tied directly to your performance and impact.
- Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
- Flexible Work Environment: Embrace our hybrid work model and shape a schedule that fits your lifestyle and maximizes your productivity.
- Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
- Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
- Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.
Skills Required
- Bachelor’s degree in Computer Science or a relevant field
- 1–3 years of professional experience
- Familiarity with MS SQL or Oracle databases
- Familiarity with testing, SSL security, certificate management, and log reading
- Familiarity with Windows and Linux operating systems
- Familiarity with application servers such as WebSphere or Apache Tomcat
- Familiarity with OpenShift, Kubernetes, microservices, and containerized architecture
- Understanding of project management processes
- Incident troubleshooting and problem-solving skills
- Familiarity with Agile development methodologies
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The Company
What We Do
KnowledgeNet appears to be a technology and professional-services company operating across software development, data, project management, content, and IT support. Its advertised roles include a Development Head, Senior Software Project Manager, Senior Data Developer, Senior Content Writer, Scrum Master, and IT Help Desk specialist, with openings in Cairo and Riyadh. The company presents itself as a family-oriented workplace focused on meaningful and rewarding careers.
