Software Engineer

Reposted 2 Days Ago
Little Rock, AR, USA
In-Office
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Consulting • Automation
The Role
The Software Engineer will design, code, analyze, and implement software applications while providing technical support and documentation. Requires experience in call center applications and Windows servers.
Summary Generated by Built In
Company Description

Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC, WBENC. VMSDC as a leading 8(a), Minority and Women owned Professional services and Staff Augmentation firm. Our repeat business rate with our various clients has been remarkable and the extension of contracts with various clients stands testimony to our high commitment levels. Ampcus is proud of our high employee retention rate thereby ensuring that the work performed at our various client sites is smooth and efficient at all times.

Job Description

Responsibilities:
Designs and codes from specifications, analyzes, evaluates, tests, debugs, documents, and implements moderately complex software applications
- Under general direction, devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
- Competent to work at the highest technical level of all phases of applications programming activities
- Monitor program execution for expected performance
- Modifies, installs, and prepares technical documentation for system software applications
- Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
- May customize purchased applications, and assists in maintaining program libraries and technical manuals
- Provides high level written communications such as white papers, decision documents, or research papers
- Identify, escalate and document production impact issues for the environment to confirmed delivery for business notification
- 4-8 years experience with various call center QM/Speech analytic related application suites required, including Verint (Witness), NICE, Nexidia, or Call Miner
- 4-8 years experience with functional test software development in a manufacturing environment
Two or more years’ experience required supporting Windows servers in a production enterprise environment;
Experience with Windows system administration, such as SQL and IIS, and TCP/IP networking
Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server
Strong analytical & troubleshooting skills
If you find it interesting do send the following details:
Full Name    
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Current Location    
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Skill Set and Expertise    
Current Organization    
Years of total work experience     
Work Authorization    
Current Salary    
Expected Salary    
Relocation    
Certification    
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Notice Period    
Availability for Interview    

Qualifications

- 4-8 years experience with various call center QM/Speech analytic related application suites required, including Verint (Witness), NICE, Nexidia, or Call Miner
- 4-8 years experience with functional test software development in a manufacturing environment
Two or more years’ experience required supporting Windows servers in a production enterprise environment;
Experience with Windows system administration, such as SQL and IIS, and TCP/IP networking
Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server
Strong analytical & troubleshooting skills

Additional Information

Position:  Software Engineer
Locations:  Little Rock AR 72202
Duration: 06 months Contract 

Skills Required

  • 4-8 years experience with call center QM/Speech analytic applications
  • 4-8 years experience with functional test software development
  • Two or more years supporting Windows servers in a production environment
  • Experience with SQL and IIS, TCP/IP networking
  • Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server

Ampcus Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ampcus Inc and has not been reviewed or approved by Ampcus Inc.

  • Fair & Transparent Compensation Pay is considered competitive for certain technical roles and client placements, with market‑aligned ranges and well‑paid assignments cited. Feedback suggests overall satisfaction improves when skill demand and client bill rates are strong.
  • Leave & Time Off Breadth Paid time off and sick leave are part of the core package, and some accounts highlight solid PTO progression. Parental leave is also referenced among available benefits.
  • Wellbeing & Lifestyle Benefits Work‑from‑home flexibility is included for many roles. This flexibility can enhance the perceived value of the total rewards package for eligible employees.

Ampcus Inc Insights

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The Company
HQ: Chantilly, VA
496 Employees
Year Founded: 2004

What We Do

Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. We provide innovative, cost-effective services tailored to meet our clients’ specific industry and organizational needs. Our five core service offerings (Intelligent Automation, Infrastructure Modernization, Cybersecurity, Testing and Human Capital Management) were designed to be complementary and drive the cost-effective, high-impact results required to meet today’s demand for timely, quality, cost-effective and innovative business solutions. From strategy to execution, we leverage our certified processes, accelerators and frameworks, skilled resources and partnerships with leading technology and service providers to deliver added value on every engagement. We also provide thought leadership/best-in-class offerings in the areas of Agentic AI, Data engineering & Analytics, Low-Code, RPA, Cloud Migration, Pen Testing, App Security Testing, PCI Audits, TPRM and Automated Testing.

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