Software Engineer Intern

Posted 2 Days Ago
San Francisco, CA, USA
In-Office
Internship
Artificial Intelligence • Software • Conversational AI • Automation
The Role
Work as an in-office software engineering intern diagnosing and fixing frontend and backend customer issues, building debugging tools and dashboards, supporting production monitoring and incident response, and developing responsive React/Next.js components while collaborating with engineers and customers.
Summary Generated by Built In

Software Engineer Internship
This is a high-impact internship where you’ll write real code, ship features, and see your work in production.
Note: This is an in-office role, 5 days a week in San Francisco.
What You’ll Do

  • Investigate and troubleshoot real customer issues across frontend and backend systems

  • Work closely with customers and internal teams to diagnose bugs, performance bottlenecks, and reliability problems

  • Build internal tooling and dashboards to improve debugging, monitoring, and operational workflows

  • Help monitor production systems and support incident response efforts

  • Assist engineers in identifying root causes and shipping fixes quickly

  • Build and maintain components for high-performance web applications using React and Next.js

  • Collaborate with engineers to integrate APIs, real-time systems, and observability tooling

  • Improve UI/UX by building responsive and user-friendly interfaces

  • Support performance optimization efforts across rendering, caching, and latency

  • Write clean, maintainable, and well-documented code

  • Participate in code reviews, team discussions, and product development

Qualifications

  • Currently pursuing or recently completed a degree in Computer Science or related field

  • Experience with JavaScript/TypeScript and modern frontend frameworks (React preferred)

  • Familiarity with Next.js or willingness to learn quickly

  • Strong problem-solving and debugging skills

  • Comfortable investigating technical issues and working through ambiguous problems

  • Basic understanding of APIs, async programming, and web fundamentals

  • Exposure to full-stack development through projects, coursework, or internships

  • Strong communication skills and ability to work directly with customers and teammates

  • Eagerness to learn quickly in a fast-paced environment

Nice to Have

  • Experience with backend development (Python or Node.js)

  • Familiarity with cloud platforms (AWS, GCP)

  • Experience with observability or monitoring tools

  • Familiarity with databases (Firebase, Supabase, or similar)

  • Interest in AI, real-time systems, infrastructure, or voice technologies

What You’ll Gain

  • Real-world experience debugging and operating production systems

  • Hands-on exposure to customer-facing engineering and issue investigation

  • Mentorship from experienced engineers

  • Experience working with modern infrastructure, observability, and AI systems

  • Opportunity to make meaningful contributions to a fast-growing company

Our Tech Stack

  • Frontend: React, Next.js, TypeScript

  • Backend: Python, microservices, async systems

  • Cloud & Infra: AWS, GCP, Kubernetes, Redis

  • Databases: Firebase, Supabase

  • Observability: Datadog, logging, metrics, tracing

Skills Required

  • Currently pursuing or recently completed a degree in Computer Science or related field
  • Experience with JavaScript/TypeScript and modern frontend frameworks (React preferred)
  • Familiarity with Next.js or willingness to learn quickly
  • Strong problem-solving and debugging skills
  • Comfortable investigating technical issues and working through ambiguous problems
  • Basic understanding of APIs, async programming, and web fundamentals
  • Exposure to full-stack development through projects, coursework, or internships
  • Strong communication skills and ability to work directly with customers and teammates
  • Eagerness to learn quickly in a fast-paced environment
  • Experience with backend development (Python or Node.js)
  • Familiarity with cloud platforms (AWS, GCP)
  • Experience with observability or monitoring tools
  • Familiarity with databases (Firebase, Supabase, or similar)
  • Interest in AI, real-time systems, infrastructure, or voice technologies
Am I A Good Fit?
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The Company
0 Employees
Year Founded: 2023

What We Do

Phonely is an AI-powered voice agent platform that automates phone interactions for businesses. It uses advanced speech recognition and natural language processing to handle inbound and outbound calls, including appointment scheduling, customer support, and lead qualification. By integrating with existing business tools and databases, Phonely enables companies to deliver consistent, human-like customer experiences while optimizing workflows and driving revenue through intelligent, automated conversational solutions.

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