As a Site Reliability Engineer II at JPMorgan Chase within Asset and Wealth Management, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.
Job responsibilities
- Designs, develops, and delivers software solutions, applying structured problem decomposition and technical troubleshooting to address complex engineering challenges
- Writes secure, high-quality production code and maintains reliable algorithms/services that meet system and operational requirements
- Produces and maintains architecture and design artifacts for complex applications, ensuring implementations adhere to defined design constraints
- Implements and continuously improves reliability and release practices through automated CI/CD pipelines and engineering best practices
- Collaborate with software engineers, stakeholders, and production support partners to resolve complex problems and proactively address issues before they impact customers
- Analyzes large, diverse datasets to generate insights, visualizations, and reporting that drive continuous improvement of applications and systems
- Uses enterprise-authorized AI capabilities to accelerate troubleshooting and operational analysis, validating outputs and handling operational data in line with sensitivity and security requirements
- Contributes to engineering communities of practice and participates in events exploring new and emerging technologies
- Fosters an inclusive team culture grounded in diversity, opportunity, inclusion, and mutual respect
- Formal training or certification on software engineering concepts and 3+ years applied experience
SRE mindset and working knowledge of reliability principles, including availability, scalability, incident management, and iterative improvement - Expert level in the programming on Python. Experience designing and building APIs using popular frameworks such as Flask, Fast API
- Hands-on experience with system design, application development, testing, and operational stability in a large-scale distributed environment
- Experience maintaining a Cloud-base infrastructure
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection/visualization using tools such as Grafana, Dynatrace, Prometheus, Phoenix, Splunk, OpenTelemtry and others
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Emerging knowledge of continuous integration and continuous delivery tools (e.g., Jenkins, Jules, Spinnaker, BitBucket, GitLab, Terraform, etc.)
- Demonstrated ability to work effectively with enterprise-authorized AI-assisted engineering tools within the work environment as a core part of modern software and reliability engineering, including the ability to validate outputs for correctness, performance, and security, and to handle inputs/outputs in accordance with data sensitivity requirements
- Production support / on-call experience, including incident triage, mitigation, root cause analysis, and driving post-incident improvements
- Experience in a financial institution, preferably supporting Front Office platforms and time-sensitive, high-availability workloads
- Knowledge on Terraform, containers and container orchestration, especially Kubernetes preferred
- Knowledge of FinOps principles, cloud financial management, and cost optimization techniques
Skills Required
- Formal training or certification in software engineering concepts
- 3+ years of applied software engineering experience
- SRE mindset and knowledge of availability, scalability, incident management, and iterative improvement
- Expert-level Python programming experience
- Experience designing and building APIs using Flask or FastAPI
- Hands-on experience with system design, application development, testing, and operational stability in large-scale distributed environments
- Experience maintaining cloud-based infrastructure
- Familiarity with observability, monitoring, service-level objective alerting, and telemetry visualization
- Knowledge of software, applications, and technical processes within a technical discipline
- Knowledge of continuous integration and continuous delivery tools
- Ability to use and validate enterprise-authorized AI-assisted engineering tools while handling sensitive data appropriately
- Production support and on-call experience, including incident triage, mitigation, root cause analysis, and post-incident improvements
- Experience in a financial institution, preferably supporting Front Office platforms and high-availability workloads
- Knowledge of Terraform, containers, and Kubernetes
- Knowledge of FinOps, cloud financial management, and cost optimization
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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