As a Software Engineer III at JPMorganChase within the Commercial and Investment bank Digital & Platform Services, Data Analytics, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Design and ship production agents on NEO across the federated portfolio, owning them from prototype through production.
- Build retrieval that holds up in production: Graph RAG combining knowledge-graph traversal with vector search, plus chunking, ranking, and grounding strategies that keep answers accurate and auditable.
- Design agent memory: episodic and semantic memory organized as memory nodes, with recall, summarization, and decay policies tuned per use case.
- Own organizational context management — assembling entitlement-, lineage-, and tenant-aware context so each agent reasons over only what it’s allowed to see.
- Compose multi-agent workflows using A2A, and integrate tools and data through MCP servers (Bitbucket, Confluence, Databricks, Kubernetes, Snowflake, Splunk).
- Build and run evals: task-level and end-to-end agent evaluations, regression suites, LLM-as-judge, and quality/safety gating before release.
- Deploy and operate solutions on public cloud (AWS and, or Azure) with strong SDLC, security, resiliency, and observability practices.
- Partner with product and business partners across CIB and Payments to turn use cases into shipped, supported agents.
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Formal training or certification on software engineering concepts and 3+ years applied experience with working on AI/ML solutions.
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s) - Strong programming skills in Python, with deep knowledge of data structures, algorithms, machine learning, data mining, information retrieval, and statistics.
- Hands-on experience building LLM-powered or agentic applications in production, including tracing, evaluations, and guardrails.
- Deep proficiency with Kubernetes and Amazon EKS, micro-VM isolation (e.g., Firecracker, Kata Containers, gVisor), and sidecar architectures, with proven experience designing defense in depth across the stack: network and mTLS, workload identity, fine-grained authorization, runtime isolation for untrusted or adversarial workloads, and application-level guardrails
- Practical RAG experience — retrieval quality, embeddings, and vector stores; Expert knowledge of at least one of: AWS, Azure, Kubernetes.
Knowledge of data management and data model design; real-time processing using
both SQL (e.g., Postgres) and NoSQL stores (e.g., OpenSearch, Redis). - Excellent communication skills with the ability to partner effectively with senior technical and business stakeholders.
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
In-depth knowledge of the financial services industry and their IT systems
Preferred qualifications, capabilities, and skills
- MS in Computer Science, Statistics, Mathematics, Machine Learning, or related field (or equivalent experience).
- Experience with agent frameworks or runtimes, A2A, or MCP. Agent memory design (memory nodes, episodic/semantic memory) and organizational context management.
- Knowledge graphs and graph databases used for retrieval. Graph RAG a strong plus.
- Understanding of LLM fine-tuning and small language model inference.
- Ability to develop full-stack products using modern JavaScript/TypeScript frameworks (e.g., Next.js, Svelte) for agent UIs (AG-UI , NEO UI SDK).
- Experience working in the financial or payments domain at a large institution (Investment Banking, Markets, Securities Services, or adjacent).
- Knowledge of high-performance languages such as Go or Rust
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal software engineering training or certification
- 3+ years of applied experience working on AI or machine learning solutions
- Experience with system design, application development, testing, and operational stability
- Advanced programming skills in Python
- Deep knowledge of data structures, algorithms, machine learning, data mining, information retrieval, and statistics
- Production experience building LLM-powered or agentic applications, including tracing, evaluations, and guardrails
- Deep proficiency with Kubernetes and Amazon EKS
- Experience with micro-VM isolation technologies such as Firecracker, Kata Containers, or gVisor
- Experience designing defense-in-depth security across networking, mTLS, workload identity, authorization, runtime isolation, and application guardrails
- Practical RAG experience with retrieval quality, embeddings, and vector stores
- Expert knowledge of at least one of AWS, Azure, or Kubernetes
- Knowledge of data management and data model design
- Experience with real-time processing using SQL and NoSQL stores
- Excellent communication and stakeholder-partnership skills
- Proficiency across the software development lifecycle
- Advanced understanding of agile methodologies, CI/CD, application resiliency, and security
- In-depth knowledge of the financial services industry and its IT systems
- MS degree in Computer Science, Statistics, Mathematics, Machine Learning, or a related field, or equivalent experience
- Experience with agent frameworks or runtimes, A2A, MCP, agent memory design, and organizational context management
- Knowledge of knowledge graphs and graph databases for retrieval, including Graph RAG
- Understanding of LLM fine-tuning and small language model inference
- Ability to develop full-stack agent products using JavaScript or TypeScript frameworks such as Next.js or Svelte
- Experience in the financial or payments domain at a large institution
- Knowledge of Go or Rust
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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