Social Media & Community Manager

Posted 21 Hours Ago
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New York City, NY, USA
In-Office
Mid level
Artificial Intelligence • Mobile • News + Entertainment • Generative AI
The Role
Own organic social across TikTok, Instagram, X, and YouTube: plan, create, post, and optimize daily content; manage UGC creators and automated TikTok accounts; engage with community and creators; handle customer support escalations; track analytics and iterate to grow followers and convert subscribers.
Summary Generated by Built In

Social Media & Community Manager

🎥 About TrueShort

TrueShort is one of the fastest-growing streaming apps in the world — Top 10 in the App Store for News — and we're just getting started. Powered by our AI Studio we create and release original movies and series at the speed of imagination. Built for mobile-first viewing, the TrueShort app delivers premium, bingeable storytelling across true crime, romance, thriller, drama, fantasy, and more.

Backed by $12M from Keith Rabois at Khosla Ventures, Jeffrey Katzenberg (Founder of DreamWorks), Scott Belsky (Founder of Behance), Brian Halligan (Founder of HubSpot), and General Catalyst.

We're reimagining how modern audiences discover and experience great stories.

🎯 The Role

We're looking for a Social Media & Community Manager who lives and breathes internet culture, obsesses over what makes content go viral, and treats every new series drop like a major theatrical release. This is not a "post and ghost" social media job — it's a full-stack content and community role at the intersection of streaming and AI filmmaking.

You'll own TrueShort's organic social presence across TikTok, Instagram, X, and YouTube — growing our brand across AI filmmakers, building a passionate community, and converting followers into subscribers. You'll also manage a network of UGC creators and automated accounts, making organic social a genuine growth engine for the business.

If you have strong opinions about what's trending, a feel for the algorithm, and the creative instincts to make a streaming brand feel culturally alive — this role is for you.

🚀 What You'll Do

Content Strategy & Creation

  • Own the content calendar across TikTok, Instagram, X, and YouTube — planning, creating, editing, and posting daily

  • Develop and execute the overall organic social strategy, balancing brand awareness with subscriber acquisition

  • Write sharp, platform-native copy and captions that stop the scroll

  • Collaborate with editors and designers to produce polished, on-brand content at a high cadence

  • Use AI tools to accelerate content production without sacrificing quality or originality

  • Make every new series release feel like a major cultural event — building anticipation, momentum, and conversation

Community & Engagement

  • Respond to comments, DMs, and replies across all platforms — promptly and with personality

  • Proactively engage with relevant creators, accounts, and conversations to grow our reach organically

  • Facilitate and grow a passionate community of both fans and AI film enthusiasts

  • Engage authentically within the AI filmmaking community on social media

  • Handle customer service emails and support tickets, escalating issues where appropriate

Distribution & Growth

  • Manage a network of UGC creators who post daily on their own accounts — briefing, coordinating, and reviewing their content

  • Manage automated organic TikTok accounts as part of a broader distribution strategy

  • Drive measurable growth in brand awareness, follower counts, and new subscriber acquisition through organic channels

Analytics & Optimization

  • Track, report on, and act on performance analytics across all platforms

  • Spend dedicated time studying what's going viral on TikTok and Instagram — reverse-engineering trends and applying them to our content

  • Continuously test and iterate on formats, hooks, and posting cadences to improve performance

💪 What You Bring

  • 3–6 years of experience in social media, content, or community — ideally in consumer

  • Proven track record of growing an account from the ground up — bring the receipts

  • Deep fluency in TikTok, Instagram, X, and YouTube — you understand how each platform's algorithm works and how to play to its strengths

  • Obsessive awareness of internet culture, memes, trends, and what makes things spread

  • Genuine love of movies, TV, and storytelling — you'll need it to bring our content to life authentically

  • Experience managing or coordinating with UGC creators or influencers

  • Comfort using AI tools in your creative workflow

  • Strong copywriting instincts — you write captions that get engagement, not just impressions

  • Highly organized, self-directed, and able to manage a high-volume content operation without dropping the ball

  • Passion for the idea that AI can unlock creativity for independent storytellers

  • Bonus: experience in streaming, entertainment, or consumer subscription

🤝 Details

  • Full-time

  • New York (in-office)

    • If you’re not in NYC but are a really strong fit, feel free to apply as well.

  • Work directly with the founder on a small, hungry team

  • Real revenue & real traction

🍒 Perks

  • Office space in NYC

  • Health, dental, vision & life insurance

Skills Required

  • 3-6 years of experience in social media, content, or community
  • Proven track record of growing an account from the ground up (bring the receipts)
  • Deep fluency in TikTok, Instagram, X, and YouTube
  • Obsessive awareness of internet culture, memes, and trends
  • Experience managing or coordinating with UGC creators or influencers
  • Comfort using AI tools in the creative workflow
  • Strong copywriting instincts for platform-native captions and hooks
  • Highly organized, self-directed, able to manage high-volume content operations
  • Ability to handle customer service emails and support tickets, escalating when appropriate
  • Experience in streaming, entertainment, or consumer subscription
Am I A Good Fit?
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The Company
0 Employees
Year Founded: 2026

What We Do

TrueShort is an AI-native studio and streaming platform that produces original short-form movies and series designed for mobile-first viewing. By utilizing generative AI tools, the company creates premium, bingeable storytelling across various genres, including true crime, sci-fi, and romance. TrueShort aims to reimagine how modern audiences discover and experience great stories, delivering high-quality episodic content at the speed of imagination.

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