Social Media Manager

| Chicago, IL, USA +80 more | Remote | Hybrid
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Keeper Security is hiring an experienced creative Social Media Manager to elevate our social media presence to the next level. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for strategic growth and daily management of Keeper's social media presence.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Job

The Social Media Manager will report to the Director of Global Communications and collaborate with an elite team of industry experts, functioning as the primary driver of Keeper’s social brand. The Social Media Manager will know how to navigate social media outlets and draw attention through the creation of innovative and creative content. You must be a self-starter with big ideas who is excited to generate content daily across all platforms, manage high-profile social media initiatives, ensure a long-term strategic vision and see tasks to completion in a timely manner.

Responsibilities

  • Develop and implement brand-wide and platform-specific social media strategy and editorial calendar for both organic and influencer content
  • Oversee, develop and execute cohesive design/look and feel, and content strategy for each of Keeper’s profiles to support and grow Keeper’s global brand
  • Uphold Keeper’s brand aesthetic across all platforms and content, while maintaining a social-first, data-driven approach to content creation
  • Stay ahead of the social media outlets, design tools, applications and trending tactics
  • Explore and develop growth opportunities on emerging and untapped platforms
  • Track social media performance and provide regular reporting to leadership
  • Maintain community management for all social media channels, responding to comments, messages and other customer inquiries in a timely manner
  • Conduct social listening to assess trends and competitor landscape
  • Plan, create and publish engaging, original content daily (e.g. original text, photos, videos), collaborating with marketing, communications and other team members
  • Suggest and implement new projects to drive tangible growth and build brand awareness, such as giveaways, live events and unique campaigns
  • Align content with audience demographics and business goals for each platform
  • Coordinate and/or conduct photo, video and live event recordings for social media
  • Define strategy and lead execution of the influencer marketing program and budget to build brand awareness and drive tangible business impact 
  • Strategize and develop timely influencer campaigns to align with product announcements and marketing initiatives

Requirements

  • 5+ years of professional experience in social media 
  • Experience developing, leading and executing a strategic social media plan
  • In-depth knowledge of current and emerging social media platforms including TikTok, X, LinkedIn, Instagram, Facebook, Reddit, Discord, Threads and others
  • Experience with social media monitoring and posting platforms such as Sprout Social
  • Hands-on experience creating and executing creative content with basic shooting and editing skills for photo and video
  • Experience managing influencer campaigns and budget
  • Experience in the cybersecurity or tech space is preferred
  • Results-driven self-starter who strives for excellence
  • Confident team-player with the ability to operate in a dynamic environment
  • Ability to build cross-functional relationships, influence and collaborate at all organizational levels
  • Outstanding verbal and written communications skills for a global audience
  • Strong business acumen, analytical and detail oriented
  • Bachelor's degree in marketing or relevant field

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages

An Insider's view of Keeper Security, Inc.

What's something quirky about your company?

We've got some really great personalities in the office, nicknames, inside jokes, etc. Everyone's a big family and we care about each other. I think the quirkiest part about Keeper has to be the people. You're not going to find people like Noah with his dad jokes, Geary the Navy Seal, or Giles doing spot on impressions of everyone just anywhere!

Anne

Senior Inside Sales Representative

What projects are you most excited about?

As far as the most rewarding aspect of my work... that would be seeing the immediate result of what we do, such as seeing the new features we build getting great user reception or watching revenues tick up.

Ibrahim

Software Engineering Team Lead

What makes someone successful on your team?

We’re fortunate to have very special people working at Keeper. They make a sensational product, give our customers awesome support, and have an amazing sense of respect. People who strive for perfection and want to make tomorrow better than today will do very well here. That’s what makes Keeper the best!

Darren

CEO & Co-founder

How do you empower your team to be more creative?

I strive to provide transparency to my team on expectations and how they're performing. As long as they're meeting expectations I encourage them to get creative - there is no perfect process and the best innovation comes from trial and error! With a company growing as quickly as Keeper, there's limitless opportunity to grow and develop new skills.

Connor

Business Sales Development Manager

What projects are you most excited about?

I love the ownership I have to manage marketing campaigns that drive measurable results and grow our business. I see my work in the finished product. Also, there isn’t any red tape here, and we’re encouraged to improve all aspects of the customer journey. I feel awesome about the positive impact our products have which keep our customers safe.

Dan

Director, Digital Marketing

What are Keeper Security, Inc. Perks + Benefits

Keeper Security, Inc. Benefits Overview

Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.

Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Remote work program
Most roles at Keeper are eligible for 100% remote work with optional in-office collaboration for those who miss the in-person dynamic (and are located nearby any of our 4 global office locations.)
Diversity
Diversity manifesto
Hiring practices that promote diversity
Diversity recruitment program
We are a global team that is passionate about innovation, creativity and boldness. We hire diverse, talented, growth-minded individuals who are coachable, intuitive, persistent and team driven.
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Keeper offers every full-time employee $50,000 of free group-term life insurance for the duration of their employment.
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Family medical leave
Keeper offers up to 12 weeks of unpaid leave per year for any employee eligible under the Family Medical Leave Act.
Vacation + Time Off
Generous PTO
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development
Lunch and learns
Keeper offers numerous lunch and learn opportunities for all segments of our business from Sales, to Marketing, to Management training and beyond.
Promote from within
Customized development tracks
Virtual coaching services

Additional Perks + Benefits

Show Stoppers - A respected work-life balance • A career you can sink your teeth into • Work alongside people with a positive attitude who are empowered to make a difference • Collaborate with the smartest people on the planet • Help dominate the cybersecurity industry which is at the center of attention around the globe.

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