STN Inc

Site Reliability Engineer

Posted Yesterday

Hiring Remotely in USA

Remote

Senior level

Cloud • Information Technology • Cybersecurity • Infrastructure as a Service (IaaS)

The Role

Owns reliability, observability, and incident response for a GPUaaS platform. Defines SLOs, builds monitoring and alerting systems, leads major incidents and post-incident reviews, automates operational processes, maintains runbooks, manages on-call operations, coordinates with engineering teams, drives chaos testing, reports SLA performance, and mentors junior engineers.

Summary Generated by Built In

Site Reliability Engineer

Platform and software · shared across customers

Reports to: Director, Site Reliability

Location: Remote (US)

Department: Cloud Platform Engineering / SRE/Reliability

Position summary

The Site Reliability Engineer (SRE) owns reliability, observability, and incident response for the GPU One (GPUaaS) platform. The SRE defines and enforces SLOs aligned with contractual SLAs, builds the observability stack, and leads major incidents to resolution.

Key responsibilities

Define and operate Service Level Objectives (SLOs) aligned with customer SLAs
Build and maintain the observability stack including metrics, logs, traces, and alerting
Lead incident response and chair post-incident reviews
Drive automation to reduce toil and improve mean-time-to-recover (MTTR)
Author and maintain operational runbooks alongside the NOC
Manage on-call rotation, escalation paths, and incident-management tooling
Coordinate cross-functionally with NOC, Platform Engineering, and Network Engineering
Drive chaos engineering, game days, and reliability testing programs
Produce SLA performance reports in coordination with the SLA Manager
Mentor junior engineers and contribute to engineering culture

Required qualifications

5+ years in SRE, DevOps, or production engineering roles
Strong programming skills in Go, Python, or both
Hands-on experience operating Kubernetes-based platforms at scale
Deep familiarity with observability tooling (Prometheus, Grafana, Datadog, OpenTelemetry)
Strong incident management experience including major-incident command

Preferred qualifications

GPU or HPC platform operational experience
Familiarity with SLA-driven customer environments and credit calculations
Experience with chaos engineering tools (Gremlin, Litmus, or similar)
Published SRE content or contributions

Skills Required

5+ years of experience in SRE, DevOps, or production engineering roles
Strong programming skills in Go, Python, or both
Hands-on experience operating Kubernetes-based platforms at scale
Deep familiarity with observability tooling including Prometheus, Grafana, Datadog, and OpenTelemetry
Strong incident management experience, including major-incident command
GPU or HPC platform operational experience
Familiarity with SLA-driven customer environments and credit calculations
Experience with chaos engineering tools such as Gremlin or Litmus
Published SRE content or contributions

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The Company

99 Employees

Year Founded: 2016

What We Do

STN, Inc. is a managed technology and infrastructure provider serving enterprise, regulated, and AI-driven organizations. It designs, operates, and supports secure, scalable systems, including managed IT, cloud and platform services, cybersecurity, data management, compliance engineering, enterprise hardware and software, and GPU One, its GPU-as-a-Service platform for AI training, tuning, inference, and other high-performance workloads. STN emphasizes reliability, audit readiness, and ongoing human support.