SimplifyNext is a Singapore-headquartered digital engineering firm, with offices in Thailand and Malaysia, working across three converged areas: agentic AI, AI-enabled application modernisation, and intelligent automation.
We bring strong business process consulting together with deep technology skills and modern delivery practices – product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for.
We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design – business consultants, software engineers, architects, AI engineers and designers working on the same delivery, not handing off between silos. We focus on delivering outcomes for clients, building strong careers for our people, and staying ahead of the technology curve. We hire because we are growing.
At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains — CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond 'vanilla ITSM' and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.
What You’ll Do
- Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM,AppEngine, ITSM, ITOM, and more.
- Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
- Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
- Mentor developers, coach squads, and set the standard for delivery excellence.
- 7+ years of ServiceNow experience with proven architect-level expertise.
- Hands-on across multiple modules.
- Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
- Excellent stakeholder management and consulting skills.
- ServiceNow CTA or multiple CIS certifications.
- Agile delivery experience.
- Competitive salary + performance bonus
- Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications
- Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
- Learn directly from elite ServiceNow architects and top consulting leaders
- Cross-platform exposure
- Clear career path toward Practice Lead / Enterprise Architect
At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.
Skills Required
- 7+ years of ServiceNow experience with proven architect-level expertise
- Hands-on across multiple modules
- Strong grasp of scripting, Glide API, and integrations
- Excellent stakeholder management and consulting skills
- ServiceNow CTA or multiple CIS certifications
- Agile delivery experience
What We Do
SimplifyNext specializes in automation and analytics advisory and implementation services. We bring the best of the consulting and technology experience, having delivered projects for a diverse set of leading global and ASEAN organizations. Our experience cuts across strategy, implementation and operations, which provides us the insights and experience of what works and what does not across different environments. Our offerings include RPA, Analytics, Cognitive Automation, Process Mining, Low Code Apps and Cloud. We are working with leading organizations to scale automation and analytics, transforming the way they work and make a real difference to their business as well as their employees
