Senior UX Strategist

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
100K-135K Annually
Senior level
Design
A global design agency. Happiness is good business.
The Role
Leads generative and evaluative UX research, including interviews, diary studies, and usability testing. Translates complex user and workflow insights into actionable product recommendations, facilitates co-ideation with designers, presents audience-centered narratives, and communicates research impact on business decisions. Collaborates cross-functionally throughout discovery and validation while balancing research rigor, timelines, and client needs.
Summary Generated by Built In
About Multiplayer

We are Multiplayer! We design and build products that work for people, so people can do their best work.


We design product experiences that bring purpose and delight to everyday tasks. Working side by side with our clients, we help rapidly build their internal design capabilities. And we’re dedicated to fostering happiness in our own culture and in every client relationship.

We believe happiness is good business. When people are happier at work, they perform better, think smarter, and achieve more. This belief powers our approach, which we call Happiness by Design.


Let’s build a happier way to work—together.

The person we're looking for

We’re seeking a Senior UX Strategist with a proven ability to design and execute foundational research, translate complex insights into actionable product direction, and partner closely with design to drive decisions.

Job Overview

Some things you will be responsible for: 

  • Design and execute generative and evaluative research studies
  • Conduct foundational research as needed to understand user workflows, pain points, and operational contexts
  • Scope research creatively to balance rigour, timeline constraints, and confidence in recommendations
  • Collaborate closely with design counterparts throughout the product development cycle - from discovery through validation
  • Participate in co-ideation sessions, translating research insights into design opportunities
  • Present synthesized insights with clear, actionable recommendations tied to business impact
  • Deliver audience-centric narratives that drive decision-making, not just research reports
  • Track and communicate the impact of research-informed decisions


Last but certainly not least, as a member of our team we hope you embrace and contribute to our culture of continuous creative improvement, innovation, and excellence, and always search for ways to help make a positive impact on the team!

Requirements
  • 5+ years in product strategy, UX research, or related strategic roles
  • Demonstrated experience leading generative and evaluative research (user interviews, diary studies, usability testing, etc.)
  • Track record of translating research insights into actionable recommendations and articulating their business impact
  • Excellent facilitation, storytelling, and cross-functional collaboration skills
  • Occasional travel may be required depending on project and client needs
Benefits
  • Work from anywhere
  • $100,000 - $135,000 annually
  • Annual discretionary bonus
  • Paid time off (over 20 days) 
  • Health benefits
  • Training & development opportunities
  • Annual team-wide trip

Skills Required

  • 5+ years of experience in product strategy, UX research, or related strategic roles
  • Experience leading generative and evaluative research, including user interviews, diary studies, and usability testing
  • Track record of translating research insights into actionable recommendations and articulating business impact
  • Excellent facilitation, storytelling, and cross-functional collaboration skills
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The Company
HQ: New York, NY
86 Employees
Year Founded: 2005

What We Do

Multiplayer Studio is a global design agency that investigates human behavior to design and build products that work for people. We believe happiness is good business. When experiences are designed with the users needs first, they work better, they work smarter, and they make work happier. Founded in 2005 as a digital agency focused on product design, we've since expanded our services to product strategy, industrial design, motion, animation, illustrations, and UX/UI design.

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