At Citrix, Mobility Apps, we build beautifully simple and easy-to-use Cloud-based, cross-platform Web, Mobile and Desktop software products. You probably know us by such industry-defining brand names as GoToMeeting®, GoToMyPC® and ShareFile®, as well as other award winning products and services. Citrix “Software-as-a-Service” (SaaS) applications enable customers around the world to enjoy highly productive, mobile workstyles.
Job DescriptionAs the Senior UX Manager for GoToMeeting, you will lead the team that is transforming how people communicate and connect. You will provide leadership to co-located and distributed teams of designers to lead design work throughout the product development lifecycle while building and strengthening a world class design team that is passionate about users and transforming the way they work.
- Own overall end-to-end user experience across the entire product— from the big picture down to specifics of feature or service flows.
- Help define product requirements by collaborative brainstorming and high-level prototyping with partner teams.
- Work with the Visual Design department to develop and maintain signature aesthetics, standards and brand integrity.
- Work with User Research department to test features and hypotheses and rapidly integrate feedback into design iterations.
- Embedded, daily communication with developers, product managers & project managers.
You will establish a strong user experience strategy with high business impact, including
- Delivering an inspirational design vision for GoToMeeting aligned to overall company strategy and translating that vision into actionable investment priorities.
- Identifying and driving opportunities to align design and user experiences across platforms and products.
You will ensure delivery of high-impact output by
- Developing deep partnerships to set strategy, priorities, and resourcing.
- Ensuring quantifiable business impact via data-driven, informed and people-centric design goals.
- Finding creative solutions to product, technical, organizational and resource challenges.
- Partnering with fellow leaders to build a collaborative design, engineering and product culture.
You will build an amazing and high impact design and research team by
- Recruiting, mentoring and nurturing a highly engaged and passionate organization.
- Fostering collaborative partnerships between design and other functions.
- Championing and promoting design thinking, research and processes within an agile organization.
- Working with other UX leaders to continuous improve our methods, techniques, and evaluation criteria.
Qualifications (knowledge, skills, abilities):
- An enthusiastic leadership style that commands respect and inspires people.
- Demonstrated success in creating a collaborative culture of design, engineering and product
- Passion and fervor for product design with deep knowledge of leading methodologies and practices.
- Outstanding ability to communicate design ideas to develop and product teams as well as to senior stakeholders.
- Proven methods and track record of success improving process and communication throughout the product development lifecycle and across all levels
- Proven ability to succeed in lean and agile environments
- Comfort and proven success in operating in matrix organizational structures.
Experience
- 8+ years experience in UX and/or related field; 4+ years management experience
- Masters degree in HCI, Design, or related experience
- Skilled in mentoring and growing teams of 4+ people with a focus on participatory leadership and user-centric design
- Experience designing for a broad set of form factors and environments including web, desktop and mobile.
- Deep understanding of front-end web development and mobile development platforms; measurable success in coaching design teams to innovate across platforms
- An online portfolio or samples of work demonstrating relevant experience
Skills Required
- 8+ years experience in UX or related field
- 4+ years management experience
- Masters degree in HCI, Design, or related field
- Skilled in mentoring and growing teams of 4+ people
- Experience designing for web, desktop and mobile
- Deep understanding of front-end web development and mobile development platforms
- Online portfolio or samples of work demonstrating relevant experience
- Proven success creating collaborative design, engineering and product cultures
- Outstanding ability to communicate design ideas to development, product teams and senior stakeholders
- Proven ability to improve process and communication across the product development lifecycle
- Proven ability to succeed in lean and agile environments
- Comfort and proven success operating in matrix organizational structures
Citrix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citrix and has not been reviewed or approved by Citrix.
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Healthcare Strength — Health coverage is described as a consistent strength, with medical/dental/vision offerings and specific plan administrators (e.g., Cigna) repeatedly highlighted as a plus. Mental-health resources, FSAs/HSAs, and wellness programs are also part of the package, reinforcing perceived robustness of core coverage.
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Parental & Family Support — Paid parental leave is repeatedly characterized as a standout benefit, with around 18 weeks of paid leave for new parents cited as generous by U.S. standards. Adoption assistance and family leave programs further strengthen the family-support proposition.
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Retirement Support — A 401(k) with employer match is commonly referenced as part of the retirement offering, with directional detail such as a partial match formula mentioned. This contributes to a perception of solid baseline retirement support, though the exact terms are presented as something to confirm in an offer.
Citrix Insights
What We Do
When we pioneered remote access, we believed people should be able to work anywhere and in any way they need. Three decades later, that’s even more true than ever. It’s what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it’s the reason thousands of organizations around the world trust us to keep their apps available, their data safe, and their people productive—wherever and whenever work happens. Citrix provides technology that empowers organizations to #UnlockPotential & deliver a better employee experience. Our goal is to give people the space to succeed & do their best work - wherever they are. People can achieve great things if they have the space to succeed. That’s why our culture supports purposeful innovation and growth from within. And it’s why we build technology that gives people the freedom to do their best work. As a company, we’re committed to being inclusive and to celebrating diverse perspectives. As a team, we’re more collaborative than competitive. We take risks and stick to our commitments, helping each other along the way so we all grow together. We think this is what it means to give people the space to succeed. This is how we’re building a better way to work.
Why Work With Us
People can achieve great things if they have the space to succeed. That’s why our culture supports purposeful innovation and growth from within. This is how we’re building a better way to work
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