Are you excited to work with innovative security products?
Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?
Join Akamai's Enterprise Security Group and work with Guardicore!
Akamai Guardicore is changing how organizations protect their data centers and clouds from advanced threats. Our team boasts some of the most talented and experienced cybersecurity and data center experts in the field. We're always looking for new people to inspire us and make us better.
Partner with the best
The Technical Account Manager role involves leveraging technical expertise to optimize Guardicore platform value through micro-segmentation, ZTNA, and DNS Firewall solutions.
As a Senior Technical Account Manager, Microsegmentation, you will be responsible for:
- Serving as the dedicated technical resource, assisting the customer with optimal platform configuration and use case strategy to drive maximum value
- Aggregating technical challenges and collaborating with Guardicore's services and support teams to ensure speedy resolution
- Building a complete picture and success plan of a customer's environment, processes, and deployment characteristics
- Becoming the internal champion and voice of the customer, liaising with product, support, services, and other teams for long-term success
- Maintaining operational excellence, managing to key KPIs including Net and Gross Retention, NPS, and Customer Health
- Working remotely with our customers in the META region, with the ability to travel on-site when required
Do what you love
To be successful in this role you will:
- Have relevant experience in Enterprise Networking, CyberSecurity, or DevOps in a customer-facing role
- Demonstrate a working knowledge of networking protocols, firewalls, and cybersecurity principles
- Have troubleshooting and deployment experience with Windows and Linux environments, and building solutions with basic scripting and API (i.e., Python, REST)
- Have proven experience in developing productive relationships with multiple levels in an organization, from CISO to Engineers
- Demonstrate communication and presentation skills with passion and excitement for learning, business communication and embracing new technologies
- Possess CISSP/ CCSP/ CISM/ CEH/ CCIE Security or any of the following from GIAC (GCIA/ GCIH/ GCED/ GMON)
- Be fluent in Arabic and English
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- Experience in Enterprise Networking, CyberSecurity, or DevOps in a customer-facing role
- Working knowledge of networking protocols, firewalls, and cybersecurity principles
- Troubleshooting and deployment experience with Windows and Linux environments
- Experience building solutions with basic scripting and APIs (Python, REST)
- Proven experience developing productive relationships across levels (CISO to Engineers)
- Strong communication and presentation skills
- Relevant security certification (CISSP, CCSP, CISM, CEH, CCIE Security or GIAC such as GCIA/GCIH/GCED/GMON)
- Fluency in Arabic and English
- Ability to travel on-site when required and work with customers in the META region
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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