JOB RESPONSIBILITIES:
- To ensure successful implementation of projects within schedule.
- To ensure SLAs are met and achieved the highest customer satisfaction.
- Oversee the design, development and implementation of clients system design requirements.
- Installs, configures, and tests operating systems, application software, and system management tools.
- To focus on key customer's IT infrastructure for further enhancement.
- To provide onsite post-sale support for Microsoft and Wintel server related problem, system integration, migration or upgrade of products below.
- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
- Liaise with internal sales, project manager and vendors for communicating project status and problem resolution.
- To provide after office-hour offsite standby 24x7 (rotation basis).
- To assist the system integration deployment project.
- To obtain job related Industry Certification for principal partnership requirement.
EXPERIENCE / SKILLS REQUIRED: Candidate must possess at least a Bachelor's Degree in relevant IT related field such as Computer Science, E&E or equivalent.
- Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.
- Preferably good working knowledge with the following:
- Good knowledge in IT troubleshooting and root cause analysis.
- Knowledge in DELL system solution is will have an advantage.
- Experience in the surveillance system (CCTV) industry will have an advantage.
- Possess strong leadership and interpersonal skills with a customer service mindset.
- Required Certification(s): MCSA or MCSE(preferable)
- Required language(s): English, Mandarin & Bahasa
- Preferably Junior Executives specializing in IT/Computer – System or equivalent
- Applicants must be willing to work in The Boulevard Office,Mid Valley City,KL.
- Candidate willing to travel outstation on project basis.
- Candidate willing to standby 24x7 (rotation basis).
Skills Required
- Bachelor's Degree in Computer Science, Electrical & Electronics, or equivalent
- Minimum of 2 years relevant IT experience
- Strong leadership and interpersonal skills with customer service mindset
- Willingness to work onsite at The Boulevard Office, Mid Valley City, KL
- Willingness to travel outstation on project basis
- Willingness to standby 24x7 on rotation basis
- Obtain job-related industry certification for principal partnership requirement
- MCSA or MCSE certification
- Working knowledge of Microsoft Solutions (Office365, Exchange, Lync, Active Directory, SharePoint, System Center)
- Knowledge of NAS/SAN/Object Storage, RAID concepts and disk management tools
- Networking knowledge (TCP/IP and routing)
- Experience with Windows Server and Linux/UNIX operating systems
- Windows infrastructure services (DNS, DHCP, WINS)
- Familiarity with backup solutions (Commvault, Veritas, Veeam)
- Experience with clustering and virtualization (VMware, Hyper-V, KVM)
- Experience with RDBMS (MSSQL, MySQL, Oracle)
- Knowledge of Dell system solutions
- Experience in surveillance/CCTV systems industry
- Language proficiency: English, Mandarin, Bahasa
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
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