Senior Solutions Engineer

Posted 3 Months Ago
Be an Early Applicant
New Orleans, LA, USA
In-Office
115K-150K Annually
Senior level
Software
The Role
Lead client-facing technical engagements from discovery through delivery: perform business analysis, design solutions, build custom software, support sales demos and proposals, and embed with client teams. Drive medium-sized projects, translate requirements into technical designs, and apply AI-assisted development throughout the SDLC.
Summary Generated by Built In

A special message from Neel Sus, Susco founder

I'm looking for great developers who are genuinely excited about using AI to speed up every part of the software lifecycle, from discovery and design through coding, testing, and delivery, and who want to build AI modules into client projects. You'll do well here if you like a fast pace, don't mind some pressure, and want to keep growing.

This job isn't for everyone, and I'd rather be upfront about it. You'll use AI every day and help clients adopt it, so if you're skeptical of AI, this won't be a fit. AI may write a lot of the code, so I want people who care more about what the software does for the people using it than about who or what typed each line. We pick the best tool for the job, whoever made it, and we leave the politics of the people behind the tool out of it. We're always changing how we work and trying new things, so you have to be comfortable with change.

The pace is fast and the stakes are real, so you need to stay steady under pressure. You'll be in front of client executives leading discovery and presenting, so you have to enjoy working with people, not just code. And we always deliver, even when it takes extra effort. If you want a job you can coast in, this isn't it. If that sounds like your kind of place, I want to meet you.

Our vision is to enable organizations to grow revenue while growing headcount through technology solutions, including AI. Put simply, we want to help people stay employed. We put revenue growth first and efficiency second. When a client grows because of what you built, they hire.

Susco is a proud American company, and I believe in the American dream: if you work hard, keep learning, and deliver, you can build something real. I want people who believe that too.

If you like learning new tools and saying "I don't know yet" out loud, you'll do well here.

Make today great.
Neel

About This Job
Job Type:
Full-Time
Experience Level: Mid-Level
Salary: $115,000 - $150,000
Remote Details:
Fully Remote, Working Business Hours Central Time
Role Summary

Seeking highly independent senior engineers who can combine software development, business analysis, client consulting, and sales engineering responsibilities. Candidates should be comfortable leading client engagements with minimal oversight and partnering directly with executives on strategic opportunities.
Ideal candidates are highly adaptable, comfortable working across any client industry or project type without letting personal politics or ideology get in the way of the work, and prioritize team success over individual preference. We're looking for someone who thrives amid change and contributes to a collaborative, low-ego culture.

Core Responsibilities

  • Serve as a client-facing technical leader and trusted advisor
  • Lead requirements discovery and business analysis efforts
  • Design and deliver custom software solutions
  • Support sales activities, technical discovery, solution demonstrations, and proposal development
  • Partner with executive leadership and the CEO on strategic opportunities
  • Operate independently, often owning engagements from discovery through delivery
  • Potentially function as a forward-deployed engineer embedded closely with client teams

Required Technical Skills

  • Senior-level software engineering experience
  • Strong solution architecture and systems design capabilities
  • Ability to work autonomously on complex client projects
  • Experience translating business requirements into technical solutions
  • 7 Years web development experience
  • Proficient in Database schema design and analysis
  • Proficient in Complex SQL Queries and Operations
  • Proficient in A Server-side language such as C#, Java, Ruby, Python, or PHP
  • Proficient in JavaScript
  • Proficient in Team Git branch management
  • Experience with common integration protocols including but not limited to SOAP, REST, SFTP, ODBC, TCP/IP, and IMAP.
  • Experience with Legacy system conversions
  • Basic understanding of networking and operating systems administration (Connectivity Troubleshooting, DNS / SSL Certificates, Active Directory)
  • Elicitation of requirements from non-technical business users
  • Conceptually design systems based on business requirements
  • Perform technical lead role through the SDLC
  • Ability to adapt to rapidly changing environments
  • Self-motivated with a positive attitude
  • Willingness to drive medium-sized projects to completion in a fast-moving environment
  • Nice to Have

  • C# Expertise
  • CSS/HTML
  • Microsoft Visual Studio
  • Experience with Kendo UI
  • Experience with Angular
  • Azure experience
  • Linux experience
  • Mobile development experience
  • BS/BA degree

AI Requirements

  • Highly proficient in leveraging agentic AI tools throughout the Software Development Lifecycle (SDLC)
  • Demonstrated use of AI for:
    • Requirements gathering
    • Analysis and solution design
    • Software development
    • Testing and quality assurance
    • Deployment and go-live activities
  • Ability to effectively incorporate AI-assisted development practices into daily engineering workflows

Client & Business Skills

  • Strong business analysis capabilities
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Ability to communicate effectively with both technical and executive audiences
  • Comfortable working directly with clients and stakeholders

Professional Characteristics

  • Self-directed and highly accountable
  • Strong executive presence
  • Presents professionally in client-facing situations
  • Comfortable with occasional client-site travel
  • Able to represent Susco effectively in both delivery and sales engagements

Skills Required

  • Senior-level software engineering experience
  • Strong solution architecture and systems design capabilities
  • Ability to work autonomously on complex client projects
  • Experience translating business requirements into technical solutions
  • 7 Years web development experience
  • Database schema design and analysis
  • Complex SQL queries and operations
  • Proficiency in a server-side language such as C#, Java, Ruby, Python, or PHP
  • Proficiency in JavaScript
  • Team Git branch management
  • Experience with integration protocols (SOAP, REST, SFTP, ODBC, TCP/IP, IMAP)
  • Experience with legacy system conversions
  • Basic understanding of networking and operating systems administration (connectivity troubleshooting, DNS/SSL Certificates, Active Directory)
  • Elicitation of requirements from non-technical business users
  • Conceptual system design based on business requirements
  • Perform technical lead role through the SDLC
  • Highly proficient in leveraging agentic AI tools throughout the SDLC
  • Demonstrated use of AI for requirements gathering, design, development, testing, deployment
  • Strong business analysis, written/verbal communication, and presentation skills
  • Comfortable working directly with clients and stakeholders; client-site travel as needed
  • Self-directed, accountable, and able to drive medium-sized projects to completion in fast-moving environments
  • C# expertise (nice to have)
  • CSS/HTML (nice to have)
  • Microsoft Visual Studio (nice to have)
  • Experience with Kendo UI (nice to have)
  • Experience with Angular (nice to have)
  • Azure experience (nice to have)
  • Linux experience (nice to have)
  • Mobile development experience (nice to have)
  • BS/BA degree (nice to have)
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The Company
HQ: Harvey, LA
41 Employees
Year Founded: 2015

What We Do

At Susco, we build intuitive software solutions customized to your workflow. Our six-step process includes critical analysis to understand the intricacies of your operation and integrative training and acceptance testing to maximize the potential of your new product before launch. With a collaborative approach to design and development, we can build internal business software, client portals, and workforce apps starting from scratch or convert your legacy system to improve efficiency and boost performance power. That’s how we’ve helped more than 200 clients improve their operations since 2005.

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