Solution Engineer

Reposted 5 Days Ago
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Munich, Bayern, DEU
In-Office
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Role
Lead enterprise customer onboarding and adoption of AI-powered automation, redesign workflows, train users, and act as a liaison between customers and product teams.
Summary Generated by Built In
About Finto

Finto is on a mission to reinvent how enterprises run their finance operations. Starting with AI-powered automation for accounts payable, we eliminate manual invoice handling, supplier chasing, 3-Way-Matching and ERP data entry. Backed by Y Combinator, we’re building the future of enterprise accounting.

Our mission is to free the world’s finance teams from repetitive, low-value tasks so they can focus on impactful work. That starts with building a place where everyone can do their best work. Whether you’re building on our platform, partnering with our customers, or shaping our story: We just make things finance teams want.

About the role

We’re looking for a founding Solution Engineer to join our founding team and lead the adoption of Finto’s AI-powered automation for some of the world’s largest enterprises. You’ll be the trusted partner guiding finance teams through onboarding, integration, and - most importantly - putting AI directly into their hands so they can radically reduce manual work and unlock new levels of productivity.

This is not a typical customer success role - its a technical, customer-facing role. You’ll focus on the time to value including data-set-up, workflow design, and change management. You’ll work closely with our founders to make sure customers embrace AI as a core part of their daily job.

We’re headquartered in Munich, with roots in San Francisco through Y Combinator.

What you’ll do
  • Lead enterprise customers from contract signature through full-scale adoption, ensuring successful rollout and long-term expansion.

  • Work directly with finance teams to redesign critical processes, embedding AI where it creates the most business value.

  • Partner closely with customers to deeply understand their ERP environment, data structures, accounting workflows, and success metrics.

  • Serve as the bridge between customers and our engineering team - gathering requirements, translating feedback into product insights, and surfacing unmet needs.

  • Analyze AI performance using evals, with a strong affinity for SQL and working with complex, real-world customer data

  • Build playbooks, onboarding frameworks, and training materials to create a scalable foundation for customer success

What we’re looking for
  • 2-3+ years in solution engineering, consulting, or forward deployed engineering with enterprise customers.

  • Experience driving adoption of complex software, ideally AI-powered or automation platforms. Familiarity with finance operations, APIs, ERP systems, or accounting workflows is a strong plus.

  • Exceptional communication skills - able to train, inspire, and win over buyers, key users, IT leaders and your team members

  • Proven ability to lead change management initiatives and help teams adopt new ways of working

  • Hands-on problem-solver with a proactive, can-do approach.

  • Thrives in fast-paced, early-stage environments with high autonomy.

  • Passion for making AI a practical, everyday tool for real people.

Life at Finto
  • Career-defining growth: Big ambitions mean rapid progression, expanding responsibilities, and access to our San Francisco & YC network.

  • Competitive pay & meaningful equity: Share in the upside of a YC-backed, fast-scaling company.

  • 25 vacation days + 2 fixed “company recharge days.”

  • Twice-yearly team offsites and hacker weeks in Europe or San Francisco.

Interview Process
  1. Intro Call – 30 mins with a founder

  2. Deep Dive – 45 mins on product & customer fit

  3. Technical Interview – 90 mins onsite challenge

  4. Meet the team and Reference Calls

  5. Offer

Skills Required

  • 2-3+ years in customer success, account management, consulting, or implementation with enterprise SaaS customers.
  • Experience driving adoption of complex software, ideally AI-powered or automation platforms.
  • Familiarity with finance operations, ERP systems, or accounting workflows.
  • Exceptional communication skills.
  • Ability to lead change management initiatives.
  • Hands-on problem-solver with a proactive approach.
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The Company
HQ: München
3 Employees

What We Do

Finto is an AI platform for mid-market enterprises in the real economy that automates accounting from invoice receipt to final ERP posting. We are a seasoned European team of mid-market, technology, and P2P process experts on a mission to take the manual out of accounting.

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