COSMOTE Global Solutions NV is seeking a skilled Application / Cloud Architect to join our dynamic ICT team. As part of the OTE Group of Companies, we specialize in delivering cutting-edge ICT solutions and services spanning Cloud Services, Data Centre operations, Networking, Cybersecurity, Business Intelligence, Big Data, and more.
In this role, you will be responsible for designing, developing, and overseeing enterprise CMDB and integration architectures within the ServiceNow platform, ensuring effective automated collection and management of architectural building block data across complex DevSecOps environments. You will work closely with project leaders, technical teams, and stakeholders to define requirements, design end-to-end solutions, and ensure seamless integration between ServiceNow CMDB and CI/CD pipelines across cloud and on-premises infrastructures, while supporting optimal system performance and operational reliability.
Key Responsibilities:
- ServiceNow (SNow) CMDB customisation
- Design of enterprise-scale CMDB data models aligned with CSDM 5.0
- Discovery workshops to capture architecture building blocks and relationships
- Customisation of ServiceNow foundation classes and CI models
- Integration of ITOM, ITSM, CSM, and SPM data structures
- Documentation of architectural decisions, constraints, and data models
- Definition of phased approaches for managing reusable building blocks across business applications
- Deployment across structured ServiceNow environments (DEV/TEST/PROD)
- Integration of data and processes between ServiceNow and DevSecOps processes
- Integration with DevSecOps platforms, and in particular CI/CD pipelines (cloud and on-premises)
- Design and implementation of ingestion pipelines from DevSecOps platforms into ServiceNow CMDB
- Mapping of infrastructure and application resources across domains
- Design of integration flows and data models
- Evaluation and implementation of integration mechanisms including:
- APIs (scripted REST APIs, CMDB APIs)
- Import Sets and Transform Maps
- Event-driven ingestion mechanisms
- Monitoring, logging, and error-handling strategies for data pipelines
- Integration with CI/CD pipelines in cloud and on-prem environments
Requirements
- Strong expertise in ServiceNow CMDB customization
- Deep understanding of CMDB modelling and CSDM 5.0
- Proven experience integrating ServiceNow with DevSecOps pipelines and CI/CD processes
- Experience with cloud DevSecOps platforms (AWS, Azure, or sovereign cloud environments)
- Knowledge of Infrastructure-as-Code approaches, including:
- AWS CloudFormation and equivalents
- Event-driven automation (e.g., Lambda-style functions, event bridges)
- Experience with on-prem DevSecOps tooling (e.g., Ansible, Puppet, Docker, Python, shell scripting)
- Strong background in enterprise system integration and API design
Additional Desirable:
- Experience with large-scale DevSecOps environments across cloud and on-prem infrastructure
- Familiarity with CI/CD pipeline design and implementation
- Understanding of enterprise configuration management and asset discovery tools
- Awareness of tooling such as ITOM discovery platforms and third-party CMDB enrichment sources
Skills Required
- Strong expertise in ServiceNow CMDB customization
- Deep understanding of CMDB modelling and CSDM 5.0
- Proven experience integrating ServiceNow with DevSecOps pipelines and CI/CD processes
- Experience with cloud DevSecOps platforms (AWS, Azure, or sovereign cloud environments)
- Knowledge of Infrastructure-as-Code approaches including AWS CloudFormation and equivalents
- Experience with event-driven automation (e.g., Lambda-style functions, event bridges)
- Experience with on-prem DevSecOps tooling (Ansible, Puppet, Docker, Python, shell scripting)
- Strong background in enterprise system integration and API design (scripted REST APIs, CMDB APIs)
- Experience with large-scale DevSecOps environments across cloud and on-prem infrastructure
- Familiarity with CI/CD pipeline design and implementation
- Understanding of enterprise configuration management and asset discovery tools
- Awareness of ITOM discovery platforms and third-party CMDB enrichment sources
What We Do
COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services. CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services. OTE Group: OTE Group is the largest technology provider in Greece. It is one of the top three listed companies with respect to capitalization, in the Athens Stock Exchange. Deutsche Telekom holds 46.9% of OTE’s share capital and the Greek State holds 5.6%. Find More about OTE Group Our Vision: We digitize societies so that everyone can live and enjoy at the fullest all possibilities offered now while also building on them for a better tomorrow. Our Mission: • We bring the best communication services to our customers • We connect people • We entertain • We help businesses grow. • We are leaders, pioneers, pillar of the economy and society • With passion, faith and commitment • We constantly strive to become better on all fronts • We have a positive impact on society and the environment
