Who is ScriptPro?
Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.
The Information Services department is dedicated to developing and maintaining sophisticated solutions that drive the success of our company and enhance the experience of our clients. We work on a variety of exciting projects, from software development and network management to cybersecurity and data analytics. We are looking for someone who is enthusiastic about technology and eager to contribute to a forward-thinking team.
Job Summary: The Senior Software Engineer supports ScriptPro’s Information Services and business operations by designing, implementing, and improving enterprise integrations, middleware platforms, automation, analytics enablement, and related technology solutions. This role applies senior-level technical expertise to connect systems, support APIs and middleware services, move data effectively, modernize enterprise platforms, and enable reporting, artificial intelligence, and automation capabilities. They work with technical teams, business stakeholders, and vendors to translate business needs into secure, scalable solutions that improve interoperability, process efficiency, and operational visibility. The position also provides hands-on implementation and production support for integrations, data exchange processes, reporting and analytics solutions, and other enterprise technology initiatives. This role helps ensure supported solutions are reliable, maintainable, well documented, aligned with business needs, and guided by operational standards and technology governance.
Reporting Relationship: Manager, Enterprise Technology Enablement
Shift: General business hours are Monday through Friday 8 am to 5 pm CST. This role may require flexibility based on business needs. This role is primarily performed remotely, though Kansas City Metro employees may have on-campus requirements according to departmental policy and business need. Generally, all positions may be fully performed on-campus in Mission, KS. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.
Scope of the Role:
- Design, develop, implement, support, and enhance enterprise integrations, middleware services, APIs, automation solutions, data exchange processes, and system connectivity capabilities
- Serve as a senior technical contributor for middleware and integration platforms, including architecture support, troubleshooting, monitoring, documentation, configuration, and lifecycle management
- Partner with business stakeholders, analysts, developers, architects, and vendors to gather requirements and translate business needs into secure, scalable, and maintainable technical solutions
- Support integration and automation initiatives involving enterprise applications, SaaS platforms, databases, reporting tools, file exchanges, APIs, web services, scheduled jobs, and middleware components
- Develop and maintain technical documentation, integration specifications, data mappings, operational processes, implementation plans, support procedures, and knowledge management content
- Provide technical support for UKG Ready-related integrations, reporting needs, automation opportunities, data flows, and platform enhancement initiatives
- Support analytics and operational intelligence capabilities using SAP BusinessObjects, Power BI, or other reporting and analytics solutions as needed
- Identify opportunities to leverage artificial intelligence, machine learning, automation, and emerging technologies to improve productivity, service quality, technical operations, and business outcomes
- Troubleshoot complex production issues involving integrations, middleware services, data synchronization, automation jobs, reporting outputs, APIs, authentication, permissions, and platform dependencies
- Collaborate with Enterprise Data & Analytics, Infrastructure, Security, and application teams to improve data visibility, system reliability, traceability, and operational metrics
- Improve integration monitoring, alerting, error handling, logging, operational dashboards, and support processes to reduce risk and improve maintainability
- Participate in solution design, technical reviews, implementation planning, testing, release readiness, change management, and post-implementation support activities
- Support software delivery lifecycle processes, technical governance practices, standards development, and continuous improvement efforts for enterprise technology enablement platforms
- Evaluate vendor tools, platform capabilities, emerging technologies, and implementation options to support technology modernization and operational efficiency
- Provide mentorship, technical guidance, knowledge sharing, and escalation support for other technical team members
- Ensure supported solutions meet security, compliance, governance, availability, performance, and operational support requirements
- Foster a culture focused on technical excellence, ownership, innovation, continuous improvement, accountability, and customer service
- Perform other duties as assigned
Required Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred
- 5-8+ years of Information Technology experience in software engineering, enterprise application support, integration development, middleware support, automation, analytics, or related technology function
- Experience with iPaaS platforms such as Informatica, Boomi, Workato, Jitterbit, MuleSoft, SnapLogic, Oracle Integration Cloud (OIC), or SAP Integration Suite
- Experience designing, implementing, supporting, and troubleshooting enterprise integrations, APIs, middleware platforms, web services, file exchanges, data synchronization processes, or cross-system automation
- Experience implementing workflow automation, robotic process automation, artificial intelligence, machine learning, chatbots, or AI-assisted business process solutions
- Strong understanding of enterprise systems integration, application interoperability, data mapping, error handling, monitoring, logging, authentication, security, and operational support practices
- Experience with integration technologies such as REST APIs, SOAP services, JSON, XML, SQL, ETL processes, scheduled jobs, message queues, middleware tools, or related connectivity patterns
- Experience supporting enterprise applications, SaaS platforms, databases, reporting environments, business workflows, and production support processes
- Experience gathering requirements and translating those requirements into technical designs, integration specifications, platform improvements, automation solutions, or reporting capabilities
- Experience with analytics or reporting platforms such as SAP BusinessObjects, Power BI, or similar business intelligence and dashboarding solutions
- Experience supporting or integrating HRIS, payroll, workforce management, or enterprise business systems; UKG Ready experience is preferred
- Working knowledge of artificial intelligence, automation, machine learning concepts, or practical AI-enabled productivity and business process improvement opportunities
- Strong analytical, organizational, troubleshooting, and problem-solving abilities
- Strong communication skills with the ability to explain technical concepts to business stakeholders, technical teams, vendors, and leadership
- Ability to work independently, manage competing priorities, support multiple platforms, and drive technical work from analysis through implementation and support
- Commitment to documentation, operational discipline, knowledge sharing, continuous improvement, and customer service
Preferred Qualifications:
- Experience with Agile, Scrum, Enterprise Product frameworks, DevOps practices, CI/CD, source control, work management tools, or software delivery lifecycle platforms.
- Experience with enterprise architecture, solution design, technology governance, technical standards, and platform lifecycle management.
- Experience leading technical implementation efforts, coordinating vendors, supporting system upgrades, or participating in enterprise technology modernization initiatives.
- Experience mentoring technical professionals, conducting peer reviews, creating technical standards, or facilitating knowledge transfer across teams.
- Related certifications in software engineering, cloud platforms, analytics, integration technologies, project management, Agile, security, AI, or enterprise architecture
Remote Work Requirements:
- Must have high-speed reliable internet access with a hard-wired connection
- Must have a distraction free home office workspace
- Must be willing to participate in video virtual meetings (camera on)
Benefits:
At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.
- Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
- Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.
Employment Conditions:
This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.
Working Conditions:
Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.
ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.
The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners.
The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.
Please visit www.scriptpro.com to learn more about the mission of our company.
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
- 5–8+ years of IT experience in software engineering, enterprise application support, integration development, middleware support, automation, analytics, or a related technology function
- Experience with iPaaS platforms such as Informatica, Boomi, Workato, Jitterbit, MuleSoft, SnapLogic, Oracle Integration Cloud, or SAP Integration Suite
- Experience designing, implementing, supporting, and troubleshooting enterprise integrations, APIs, middleware platforms, web services, file exchanges, data synchronization, or cross-system automation
- Experience implementing workflow automation, robotic process automation, artificial intelligence, machine learning, chatbots, or AI-assisted business process solutions
- Understanding of enterprise integration, application interoperability, data mapping, error handling, monitoring, logging, authentication, security, and operational support
- Experience with REST APIs, SOAP services, JSON, XML, SQL, ETL processes, scheduled jobs, message queues, middleware tools, or related connectivity patterns
- Experience supporting enterprise applications, SaaS platforms, databases, reporting environments, business workflows, and production support processes
- Experience gathering requirements and translating them into technical designs, integration specifications, automation solutions, platform improvements, or reporting capabilities
- Experience with analytics or reporting platforms such as SAP BusinessObjects, Power BI, or similar tools
- Experience supporting or integrating HRIS, payroll, workforce management, or enterprise business systems
- UKG Ready experience
- Working knowledge of artificial intelligence, automation, machine learning concepts, or AI-enabled business process improvement
- Strong analytical, organizational, troubleshooting, problem-solving, and communication skills
- Ability to work independently, manage competing priorities, support multiple platforms, and drive technical work through implementation and support
- Commitment to documentation, operational discipline, knowledge sharing, continuous improvement, and customer service
- Experience with Agile, Scrum, Enterprise Product frameworks, DevOps, CI/CD, source control, work management tools, or software delivery lifecycle platforms
- Experience with enterprise architecture, solution design, technology governance, technical standards, or platform lifecycle management
- Experience leading technical implementations, coordinating vendors, supporting upgrades, or participating in technology modernization initiatives
- Experience mentoring technical professionals, conducting peer reviews, creating technical standards, or facilitating knowledge transfer
- Related certifications in software engineering, cloud platforms, analytics, integration technologies, project management, Agile, security, AI, or enterprise architecture
- Reliable high-speed internet with a hard-wired connection and a distraction-free home office
- Legal authorization to work in the United States without visa sponsorship
What We Do
These are exciting and challenging times in the pharmacy industry. And that's why now is the time to automate your pharmacy practice. Automation will make a significant impact on your business, so be sure you pick the right partner for your automation needs. Visit the ScriptPro website to download our Technology Evaluation Guides, Volume I: Robotic Systems, Volume II: Workflow Systems, Vol III: Pharmacy Management Systems, and Vol IV: Telepharmacy Systems, to help educate yourself on the questions you should be asking of a potential automation vendor. You may also call 800.606.7628 to request that copies be sent to you. ScriptPro provides innovative, seamlessly integrated, robotics-enabled systems to optimize retail and ambulatory pharmacy services. As the focus of patient care progresses from inpatient to outpatient and long-term care settings, the need for advanced systems to support medication therapy is rapidly evolving. ScriptPro's unified workflow systems enable timely and efficient management of pharmacy dispensing functions, while integrating processes required for specialty pharmacy services, high-risk/high-cost medications, 340B programs, and home-based patient medication adherence. ScriptPro solutions include strategic planning and financial management services to help health systems succeed in a dynamic and financially challenging environment. Customer Care: www.scriptpro.com/m/contact-us
