Senior Social Manager (Social Specialist)

| South Jakarta City, Jakarta, IDN
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About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

You will be working within a region-wide boarderless team model to service client needs, you will be required to provide strategic direction and leadership within the group. You will be the representative of ASEAN & South Pacific Studio X in your represented market. You will be charged with working collaboratively with the larger Studio X team from different functions and capabilities – from brand, intelligence, creative, media, and production aspects of the book of business. 

You are able to pitch bold social strategies, ideas, and frameworks to the social regional and global team, the local clients, draft compelling content for an array of brands with different audience considerations, stay on top of trending content and audience behaviors to inform opportunistic content and strategies.

As Studio X Social Specialist, you will identify relevant social trends and community engagement solutions for delivering best in social class work while unlocking growth through organic development to deliver our offering of an end-to-end integrated approach pulling together creative, media and data expertise to deliver nimble and result-driven campaigns for our clients.

If this sounds like the next challenge you are looking for, let us know.


Responsibilities

  • Monitoring (people and tools) of TCCC Social channels across brands by being the social media experts to respond to users and engage with positive brand sentiment.
  • Publishes content on Social channels.
  • Responsible for Sprinklr tagging on content in daily basis.
  • Maintain a strong understanding of social platforms and take an active role in all aspects of a social media intensive project — identifying the brand’s issues, running competitive benchmarks, forming recommendations, building the architecture of proactive messaging, and reactive engagement. 
  • Lead unplanned/opportunistic content for the represented markets
  • Interact with ASP SX Social team and local SX team regularly, in order to prepare processes and operational flows for channel and content management.
  • Brief and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments and crisis communication. 
  • Monitor social media platforms and respond to and escalate audience comments as needed (this could include, but is not limited to: Facebook, Messenger, TikTok, Twitter, Line and YouTube).
  • Collaborate with analysts and media planners to report on channel results – specific data with strong learnings and recommendation for clients.
  • Keep up to date and provide recommendations on cultural events, news stories, social trends that may impact audience interaction with our clients’ brands.


Qualifications

  • 2-4 years in social marketing and/or community management.
  • Experience with leveraging social publishing tools/platforms (such as Sprinklr, Netbase, etc.) and a confident writing ability.
  • Active user of social platforms preferably with a finger on pulse of the latest trends/happenings.
  • Passionate and has genuine interest in people (i.e.: consumers/ fans) to build meaningful relationship & conversations with consumers in social platforms.
  • Strategically strong. Understands the client’s business and is able to connect business challenges with social strategies/tactics.
  • Ability to work effectively, proactively, and seamlessly amongst an integrated agency team.
  • Good grasp of communication, organisational and time management skills with a proven ability to independently manage multiple priorities in a fast-paced environment.
  • Analytical skills and spreadsheet capabilities.
  • Client-facing experience with a comfort level for engaging with key senior decision-makers from both the client and agency sides.
  • Interest, experience, and/or comfort level in working on a leading FMCG global brand.
  • Experience in food and beverage.
  • Preferably with creative mindset and able to work together with Content team to bring an idea to live for their represented markets.

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  


At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


More Information on Ogilvy
Ogilvy operates in the Agency industry. The company is located in New York, NY. Ogilvy was founded in 1948. It has 11000 total employees. To see all 170 open jobs at Ogilvy, click here.
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