Senior Salesforce Solution Architect

Posted Yesterday
Hiring Remotely in Chicago, IL, USA
Remote or Hybrid
140K-170K Annually
Senior level
Cloud • Information Technology • Mobile • Software • Consulting
The Role
Own Salesforce solution architecture for client engagements, translating business needs into technical designs, roadmaps, prototypes, and deployment plans. Lead solution reviews, backlog refinement, release management, testing, documentation, and stakeholder communications. Supervise multidisciplinary Salesforce teams, mentor professionals, and engage clients from project teams through C-suite. Occasional quarterly-or-less travel to client sites is required.
Summary Generated by Built In

Catalyst Consulting Group is Government Technology Services Vendor, headquartered in Chicago that has been servicing public sector clients for 35 years. We are unique because of the diverse skill sets which our collective team brings to our customers, including SaaS configuration, custom application development, cybersecurity, integration architecture, data migration, and management consulting. Tools in our company toolbelt include Salesforce, AWS, Java, .NET, React Native, MuleSoft, and many other platforms which we offer to deliver our customers best of breed systems that revolutionize the way they conduct internal and constituent facing interactions. We take pride in being a “one stop shop” for all our customers’ information technology needs.

We are expanding our footprint across North America and look forward to starting many new projects in the next few months. We’re looking for a talented and driven Senior Salesforce Solution Architect to own the design, integrity and strength of the Salesforce platform based on clients’ business needs. You will use your deep understanding of the Salesforce platform and products along with your first-rate people skills to map business requirement to system/technical requirements, write design and technical specifications, communicate your solution vision to stakeholders and delegate work to business analysts, consultants, and developers. You will also provide mentorship and thought leadership to the other Salesforce professionals working alongside you.

We offer flexible work schedules, training reimbursements, home office assistance (including a company laptop), 100% coverage for medical, dental and vision, and paid parental leave for all full-time team members. If you have experience leading complex IT projects, then we’d love to speak with you!

Responsibilities include:

  • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions
  • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
  • Review solutions and recommend improvements
  • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
  • Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
  • Provide guidance on user story writing style
  • Ensure success and acceptance criteria are defined for each story
  • Describe and illustrate designs with appropriate justifications
  • Ensure documentation of the steps for testing
  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce
  • Collaborative project and workstream planning
  • Experienced in driving conversations at all levels of the client from project team to C-suite
  • Occasional travel to client sites (typically quarterly or less) for requirements workshops, stakeholder meetings, or training sessions.

What you’ll need to be successful:

  • 7+ years’ experience leading Salesforce implementation projects
  • 3+ years experience working for a consulting company
  • 3+ Salesforce certifications (Admin, Advanced Admin and Service Cloud at minimum)
  • Excellent communication skills – written, verbal and interactive during in-person and virtual meetings; and the ability to tailor communications to multiple audiences at all levels
  • A pro-active, entrepreneurial attitude
  • Strong analytical skills with the ability to observe trends and actively make suggestions based on results
  • Available and responsive to questions, clarifications, and instructions, ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
  • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
  • Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals
  • Technical Architect certification a plus
  • Public sector experience a plus

How we’ll set you up for success:

  • Salary range of $140,000 to $170,000 a year*
  • Ample time off (starting at 16 days)
  • Comprehensive health, dental, and vision insurance plans (US only). 
  • Company-provided computer (Mac or PC, depending on preference)
  • Flexible, autonomic work schedule
  • Virtual and in-person social events
  • Training & certification reimbursement
  • Professional opportunities at fast-growing company with a sky-is-the-limit mindset

*Compensation for this role varies based on several factors including qualifications, skills, competencies, location, and experience

Skills Required

  • 7+ years of experience leading Salesforce implementation projects
  • 3+ years of experience working for a consulting company
  • At least three Salesforce certifications, including Administrator, Advanced Administrator, and Service Cloud
  • Excellent written, verbal, and interactive communication skills with the ability to tailor communications to multiple audiences
  • Proactive, entrepreneurial attitude
  • Strong analytical skills and ability to identify trends and make recommendations
  • Ability to explain concepts visually and in writing so stakeholders can make informed decisions
  • Strategic solution-design approach with ability to develop and execute tactical plans
  • Ability to coach, motivate, and direct a multidisciplinary Salesforce team
  • Salesforce Technical Architect certification
  • Public sector experience
  • Experience leading complex IT projects
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The Company
HQ: Chicago, IL
77 Employees
Year Founded: 1992

What We Do

Catalyst is a consulting firm that leverages expertise in information technology and business strategy. Our service areas include: Salesforce development, custom application development, 311/CRM implementations, mobile development, infrastructure support, and website design. We estimate that 90% of our clients are public sector agencies.

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