Senior Salesforce Project Manager

Posted 15 Hours Ago
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Software
The Role
Own end-to-end delivery of enterprise Salesforce implementation programs for financial services clients. Lead Agile, SAFe, or Waterfall delivery; manage plans, budgets, risks, issues, dependencies, scope, governance, and change control. Facilitate Agile ceremonies and SteerCo sessions, coordinate cross-functional teams, manage stakeholders, and maintain project reporting. Manage project financials, utilization, margins, and client relationships while identifying account expansion opportunities.
Summary Generated by Built In

BlueSky Digital Solutions

BlueSky Digital Solutions is a leading cloud and Salesforce consulting organization delivering complex digital transformation programmes across Financial Services and other enterprise sectors.

Role Overview

We are seeking experienced contract Project Manager with proven experience delivering Salesforce implementations within the Financial Services sector. The successful candidate will own end-to-end delivery across enterprise programmes.

Key Responsibilities

  • Lead end-to-end delivery of Salesforce implementation programmes
  • Run Agile, SAFe, or Waterfall methodologies depending on project needs
  • Facilitate Agile ceremonies including daily scrums, sprint planning, retrospectives and backlog refinement
  • Manage project plans, risks, issues and dependencies
  • Lead SteerCo governance sessions
  • Manage scope and change control
  • Drive delivery against timelines, budget and quality
  • Coordinate cross-functional teams
  • Manage client relationships and stakeholder engagement
  • Use Jira and Confluence for planning, tracking and documentation

Required Experience

  • 5–10+ years Project Management experience
  • Salesforce implementation experience (Sales, Service, FSC, OmniStudio)
  • Financial Services experience (Banking or Insurance)
  • Enterprise client exposure (Standard Bank, ABSA, Capitec or similar)
  • End-to-end delivery ownership
  • Experience with Agile and Waterfall delivery

Skills and Competencies

  • Salesforce delivery lifecycle knowledge
  • Agile / Scrum / SAFe expertise
  • Strong stakeholder management
  • Integration and API understanding
  • Problem-solving and decision-making
  • Jira and Confluence proficiency

Commercial Expectations

  • Operate with a strong consulting mindset focused on billability, utilization, and revenue contribution
  • Understand and manage project financials including burn rate, margin, and recovery
  • Drive efficient delivery to maximize utilization and minimize non-billable time
  • Support identification of upsell and extension opportunities within client accounts

Governance & SteerCo Alignment

  • Lead and facilitate monthly internal and external SteerCo sessions
  • Ensure all project changes, risks, and deviations are formally documented and approved
  • Maintain full visibility of project health through RAID logs and structured reporting
  • Align delivery governance with BlueSky Delivery Office standards and frameworks
  • Ensure all projects produce CSAT feedback and case studies post-delivery

Onboarding & Delivery Expectations

  • Ability to onboard into new client environments and projects within 2 weeks
  • Rapidly understand client context, delivery status, and key risks
  • Take ownership of delivery with minimal ramp-up time
  • Establish credibility quickly with client stakeholders and delivery teams

Contract Terms

  • Contract duration will typically range from 6 to 12 months, depending on client requirements and programme scope
  • Extensions may be considered based on performance and client demand

Skills Required

  • 5-10+ years of project management experience
  • Salesforce implementation experience, including Sales, Service, FSC, or OmniStudio
  • Financial Services experience in banking or insurance
  • Enterprise client delivery experience
  • End-to-end delivery ownership
  • Experience with Agile and Waterfall delivery methodologies
  • Salesforce delivery lifecycle knowledge
  • Agile, Scrum, or SAFe expertise
  • Strong stakeholder management skills
  • Integration and API understanding
  • Jira and Confluence proficiency
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The Company
HQ: Gauteng
220 Employees
Year Founded: 2017

What We Do

BlueSky is an award-winning, ambitious and independent cloud, digital and AI technology agency. We partner with leading technologies including Salesforce, Amazon Web Services, Alteryx, Tableau, Snowflake and DataBricks. We’ve got the tools to help you build a business for the future. Our services include the full set of digital, cloud and AI disciplines required to drive your digital transformation. The sky’s the limit when you think without limits. At BlueSky, we thrive on agility and a culture of curiosity. It’s a mindset that pushes us to deliver cutting-edge technology solutions that drive efficiency, effectiveness & growth for our clients. We have vast experience in delivering emerging technology using start-up thinking and agile delivery methodologies applying flexible, iterative solutions that achieve business value. We guide our clients through every phase of digital and AI transformation from strategy definition and roadmap design to implementation and post go-live managed services. We believe emerging technology offers the opportunity to leap forwards towards growth and innovation. We ensure innovation leads to actionable outcomes and measurable returns.

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